You Choose the When and the Where
Access Patient Portal. Click Settings > Patient Portal . The Patient Portal Dashboard page launches in a web browser. An alternate way to access the Patient Portal is to: Open a web browser and type portal.kareo.com in the address bar. Click For Doctors on the bottom. The Patient Portal landing page opens. Click Sign in on the upper right.
Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here.
Contact the nurse using your call button if you notice a change in the way you (the patient) or your loved one looks, acts or feels. If you (the patient) or family member feel the patient is not receiving adequate medical attention you may call a Code Help. A care team will respond to the Code Help by visiting the patient, assessing the situation, and treating the patient as necessary. Dial 42-4200 from any hospital phone and ask for a Code Help to be called. We are dedicated to serving
For further information and/or assistance, please call the special services department at extension 41-4104.
Long distance calls can be made at any time by dialing 9.0. and the number. Long distance calls cannot be charged to your room, so the call must be placed with a calling card, pre-paid phone card or by calling collect. Your family and friends can call you by dialing 708-684-8000 and speaking to the operator.
They also can: Provide spiritual and pastoral care for you, your family members and your friends, especially during times of crisis, grief or loss. With your consent, contact the clergy, congregation, synagogue, mosque or faith community of your choice and make arrangements for your religious and spiritual needs.
Contact Public Safety at extension 41-1057 to place any jewelry and currency in excess of $5 in the hospital safe.
During your hospital stay, you will only need a few personal items, such as toiletries, bathrobe, slippers and a nightgown or pajamas. We do provide hospital attire which is often more practical during your first few days. After that, you may prefer to wear your own clothing.
Our financial counselors may be reached at 708-684-5069.
Valuables. If you bring any valuables to the hospital and they cannot be sent home, we recommend placing them in the hospital safe during your stay. If you need items secured, let your nurse know or call our Public Safety Department at 773-296-5300.
In keeping with Advocate Health Care’s mission to promote health and wellness, smoking is not allowed anywhere on any hospital campuses, courtyards, parking towers or parking lots. This policy pertains to patients and visitors as well as physicians, associates and volunteers.
Plan to get your prescriptions filled at a pharmacy near your home. Advocate Illinois Masonic Medical Center does not have an outpatient pharmacy.
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