This service is available from any computer (desktop, laptop or tablet) with internet access. When you log into Henry J. Austin Health Center’s My Patient Portal, you will be able to view information, including your medical history, medications, vital signs, lab results, allergies, and insurance information.
Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days . If you have a more urgent matter please call the office so we can assist you on any urgent matter.
If you’re having issues signing up for or accessing the patient portal, please click this link to send us your name, office location and portal concern. Our staff will contact you sometime between Monday and Friday from 8AM to 5PM.
Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days .
After your visit with our physicians, you will able to access to the summary of your visit on our patient portal. Upon checking out at our facility, please request instructions on how to access the portal, along with a passcode that will allow you to view your medical record.
If you have questions regarding appointments, billing, or need additional information for any location, please call our main number.
Thank you for choosing Austin Heart for your cardiac and vascular care. On this page we have included information that will be helpful in finding a location near you, selecting a physician, and scheduling and preparing for your first appointment.
We see patients by appointment only. Please call in advance to schedule an appointment. A scheduled appointment ensures that we have an opening for you and the physician is in the office that day. All referrals must be received prior to your appointment.
To learn more about your rights as a patient, visit our Patient Rights & Responsibilities page. You can also visit the website of Texas Health and Human Services for additional information about your patient rights and to learn more about Advanced Directives.
You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.
New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.
Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (512) 901-1111 and our answering service will assist you.
You can view information from your visit at Ascension Seton or Dell Children’s Medical Center through our patient portal. There are separate portals for hospital visits and medical office visits.
If you are pregnant or thinking of becoming pregnant, start a conversation with your doctor now about getting vaccinated against COVID-19 - for yourself and your baby.