To access your patient portal, please log in to the General Patient Portal. NOTE: If you are a patient in Albion/Medina, a Cardiothoracic patient or a patient at Dr. Perna’s/Ippolito's office, you will need to log in under that appropriate section. For technical support regarding the patient portal please call 716-422-5801.
The MyKaleida Patient Portal provides fast, easy access to your health information. It's a free online tool provided by Kaleida Health that allows you to: View medications, allergies immunization, health issues, and the results of most tests performed at Kaleida Health, such as labs and x-rays.
You may also continue to use the Patient Portal (FollowMyHealth). This page will be updated with instructions for getting started with any applications that will be enabled for downloading your health information.
Self-enroll by using the email address you provided at your last visit or your medical record number. Where can I find help using the patient portal? Technical support is available any time at (877) 621-8014.
The MyKaleida Patient Portal provides fast, easy access to your health information. It's a free online tool provided by Kaleida Health that allows you to:
Communicate with your doctor's office regarding prescription refills, future appointments and healthcare questions.
You are able to send health information you choose to another practice by choosing the “Chart” button in Menu, selecting the information you would like to send, then at the bottom of the page selecting the “Send to Another Practice” button.
If you are experiencing problems with the portal, please call your provider’s office.
Please call (866) 853-9551 to pay your bill. Or, click on the "Pay Your Bill" at the top of the webpage and you can pay your bill online.
You can find a Request an Appointment form using the Appointments tab in Menu. Once the form is completed, a member of your provider’s office will reach out to confirm. This is for non-urgent issues only.
Yes, through the medications option in the patient portal menu bar.
Portal activations are not sent via email, only printed letter handed to you at your office visit, over the phone or by a mailed letter. If you have not received an activation letter by any of these means, please contact your office.
Yes, an adult patient may designate another individual to have proxy access to their portal account. This can be done in person at Patient Registration.