care new england patient portal

How secure is my medical information with care New England?

With the personal health record platforms offered through Care New England, you can gather and manage your medical information from easily accessible and completely secure locations. Care New England Health System uses Cerner Health to provide secure access to your patient record.

What is carecare New England health system using for patient records?

Care New England Health System uses Cerner Health to provide secure access to your patient record.

How do I contact care New England's financial assistance services?

Learn more about the Care New England's financial assistance services by previewing the resources below. Dealing with medical insurance concerns can often be confusing. Please call (401) 921-7200 with any questions regarding your health care bill and health insurance provider. Don't See What You Are Looking For?

How do I register for the new health New England member portal?

Visit my.HealthNewEngland.org and register today! My.HealthNewEngland.org replaces our previous HNEDirect member portal and registration is easy. You’ll need to register for access – even if you have registered for HNEDirect in the past. Be sure to have your HNE ID card ready.

MyChart - Login Page

MyChart - Login Page

MyChart - Login Page

MyChart - Login Page

Who We Are

Care New England has been a trusted provider of health care for almost two decades, offering the latest advances in medicine, highly trained physicians, renowned services, and the kind of care that speaks to your head and your heart.

Our Latest Blogs

Learn about a wide variety of health and wellness-related topics from the experts and clinicians of Care New England - click here to view all articles .

What is HIE in healthcare?

Health Information Exchange (HIE) allows health care professionals to appropriately access and securely share patient medical information electronically. HIE systems have been in development nationwide since a federal law was passed in 2009 to promote the use of electronic movement and use of health information among health care providers.

What is the phone number for Care New England?

Dealing with medical insurance concerns can often be confusing. Please call (401) 921-7200 with any questions regarding your health care bill and health insurance provider.

Who We Are

Care New England Health System is a trusted organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes.

Our Commitment to Diversity, Equity, and Inclusion

We firmly believe in treating all our patient populations of diverse backgrounds with dignity and respect, which is one of CNE’s core values.

Our Hospitals

Our strengths are based on complementary programs and distinctive competencies of its member organizations. With significant outreach across southeastern New England, we serve as a regional focal point for family health and is well integrated to deliver a continuum of high-quality health care.

Community Benefits

Every single day, in ways grand and small, the highly-skilled and compassionate members of the Care New England Health System workforce proactively transform the future of health care and positively impact lives in the communities we serve.

Join Us in Making a Difference

We depend on contributions from individuals, families, corporations, and foundations in our community to support our work each day.

Newly Redesigned, Easy to Use

Health care can be complex, but managing your health care benefits shouldn’t be. Health New England is making things easier for you with our all-new member portal, my.HealthNewEngland.org .

Explanations of Benefits Available on Member Portal

Another new feature of the member portal is that Explanations of Benefits (EOBs) are now available online at my.HealthNewEngland.org. As part of an ongoing effort to minimize our impact on the environment, EOBs are no longer being automatically mailed to members.

How to voice complaint to VNA of Care New England?

To voice a complaint write to VNA of Care New England, 51 Health Lane, Warwick, RI 02886 or call at (401) 737-6050 or 1-800-348- 6417. Establish advance directives, participate in ethical decision making, designate a person to act as a representative, receive information necessary to give informed consent, and refuse to participate in any ...

What is VNA of Care New England?

Since 1908, VNA of Care New England has provided visiting nurse services to patients and their families throughout Rhode Island. Today, many services, once only offered in the hospital, are safely and compassionately brought to your home by the specially trained staff of VNA of Care New England.

What is privacy and confidentially with regard to all records pertaining to the patient’s treatment?

Privacy and confidentially with regard to all records pertaining to the patient’s treatment with the exception of abuse and neglect cases or if there is a danger to self or others. The patient also has the right to review his/her own medical records, at a mutually designated time, upon request.

What is timely response?

A timely response to the request for service from a provider as long as it is not inconsistent with the patient’s treatment, and be informed in a timely manner if a scheduled visit is to be canceled or changed. Be informed of the need for, and alternatives for transfer to another facility, if such a transfer is planned.

Who has the responsibility to provide complete and accurate information to the best of your knowledge about your present complaints, past illnesses,

The patient, client, and family have the responsibility to: Provide complete and accurate information to the best of your knowledge about your present complaints, past illnesses, hospitalizations, pain, medications, allergies, and other matters relating to your health.

What is MyCare?

Thanks to secure technology, it is possible to view health summaries from the MyCare electronic health record, access most test results, and review trusted health information resources. Whether you are looking to manage a medical condition, review test results or pay your bill, MyCare is the tool for you.

How to sign up for MyCare

Trinity Health Of New England patients are encouraged to register for MyCare, a service providing free, personalized, and secure online access to portions of their medical records. This service allows patients to safely receive and manage information about their health.

Additional Information

Please browse our Frequently Asked Questions for answers to your most common concerns. If you have additional questions, our MyCare Support team is available to assist. Please email us at mycaresupport@trinityhealthofne.org. We are available to assist you Monday through Friday from 7am – 4pm. Email responses may take up to 3 business days.

Accessing Your Data through Third-Party Applications

You have the option to access your health data through certain third-party applications. The applications listed below are already connected to our health record. Please check back here as applications are added regularly.

Is CNE content copyrighted?

All content included on CNE’s Web sites, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks and data (the "Content"), in any form including the compilation there of, are protected by U.S. and international copyright law and conventions.

Does CNE endorse or verify the accuracy of the information in/on these Web sites?

These Web site link (s) are for a patient's informational purposes only. CNE does not endorse and has not verified the accuracy of the information in/on these Web sites, and the patient should not rely on any of the information found on the Web sites for purposes of treatment or diagnosis. E-mail Privacy.