carteret general hospital patient portal

What is the patient portal and how does it work?

The Patient Portal is a secure, online home for your inpatient hospital health information. In the Patient Portal, you can: View and share your personal health information related to your hospital stays.

How do I contact the CMG patient portal?

Contact Patient Portal Support at 252-499-6677 or email myhealth@carterethealth.org . Accessible login for visually impaired. New Hospital Patient? Click here to enroll. Need help with the CMG patient portal? Contact CMG Portal Support at 252-499-8606 .

How do I get help with the hospital portal?

Need help with the hospital portal? Contact Patient Portal Support at 252-499-6677 or email myhealth@carterethealth.org . Accessible login for visually impaired.

How do I contact patient portal support?

Contact Patient Portal Support at 252-499-6677 or email myhealth@carterethealth.org . Accessible login for visually impaired. New Hospital Patient? Click here to enroll.

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What is medical necessity?

Medical Necessity is a term hospitals and physicians use to indicate tests that Medicare will likely not reimburse. Here’s why: Medicare does not pay for all of your healthcare costs.

What happens when you receive an item or service that is not covered by Medicare?

When you receive an item or service that’s not a covered Medicare benefit, i.e. Self-Administered Drugs, you’ll be billed for these items and will be responsible for paying for them. Payment of deductibles, co-payments and other non-covered services are expected at the time services are rendered.

Does Medicare pay for all of your health care?

There are items and services for which Medicare will not pay. Medicare does not pay for all of your health care cost. Medicare only pays for covered benefits. Some items and services are not covered Medicare benefits and Medicare will not pay for them.

Does Carteret County have medicaid?

You may be responsible for a portion of your charges if Medicaid makes that determination. If you don’t have medical insurance or feel you may qualify for Medicaid, CHC has a staff person on-site from the Carteret County Department of Social Services to assist with your Medicaid application .

Two Ways to Create Your MyHealthHome Account

Enrollment Invitation – Commonwealth Health will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.

Connect to your MyHealthHome Account

If you have already signed up for MyHealthHome, click here to login to your account.

Note to previous Portal Users

Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.

Customer Support

Call (800) 669-4096 if you have difficulty registering or using this service.