chapa de patient portal

How do I register for Chapa-de patient portal?

If you provided your email address to our Chapa-De team, you will receive an email with instructions on registering for your Patient Portal. If you do not have a username and password or misplaced this information, please email records@chapa-de.org or call (530) 887-2840

What is the mission of Chapa de Indian Health?

Mission Statement. The mission of Chapa-De Indian Health is to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high-quality, compassionate care.

What is the Chapa-de healthcare model?

Chapa-De has a healthcare model that is both patient-centered and integrated. The patient is the central focus of our services and processes, and they will receive care from a highly skilled team of healthcare professionals. Chapa-De’s main priority is to serve American Indians, Alaska Natives and low-income patients.

Where is the optometry department at Chapa de?

Our optometry department is located in our Auburn health center and offers eye exams for everyone in your family, starting with children as young as 4 years old. Chapa-De has an outstanding team of psychiatrists and therapists who want to help you meet your goals for mental and emotional health.

Your Rights As Our Patient

ACCESS | Appointments are provided within a reasonable time. You will be treated without discrimination as to race, color, age, sexual orientation or preference, gender, national origin, political beliefs or disabilities.

Your Responsibilities As Our Patient

RESPECT | Follow rules including the consideration of the rights of other patients and staff. Please assist with the control of noise and observe the no-smoking policy.

Preparing For Your Visit

All new patients must register before their first appointment, please see How to Register. New patients should arrive at the reception desk in the department you are visiting 30 minutes before your first appointment to complete the new patient registration process. Established patients should arrive 15 minutes before your appointment time.

Confidentiality

Chapa-De is committed to protecting the confidentiality and privacy of health records and information. We want you to be informed about your rights to privacy as a patient.

What is Chapa de?

Chapa-De offers a sliding fee scale for uninsured and low income patients depending annual income and family size. This discount fee scale is for Non-Indian patients, and is based on Federal Poverty Guidelines. We have a 50% or 75% sliding scale, which is the portion of the charges that the patient must pay.

What is Family Pact?

Family PACT provides family planning services, such as birth control pills, IUDs, vasectomies, and education to low income men and women of child bearing age. For more information, visit https://www.familypact.org/ or call our Auburn Medical Department at (530) 877-2810 or our Grass Valley Medical Department at (530) 477-1727.

Is Chapa De free for Indians?

While there is no charge to American Indians for care at Chapa-De, most services outside of our clinic are not offered free of charge. This includes services provided by medical specialists, hospital stays, emergency room visits and medical x-rays.

Accessing Care After Hours

If you are injured, become ill or have health concerns or questions when our community health centers are closed (between 5 p.m. – 8 a.m. on weekdays or on weekends and holidays) you can still call us for help.

Ask A General Question

Whether you are an existing patient, new patient or not a patient at all, and you would like to ask a specific question about Chapa-De, please complete the form below thoroughly and one of our representatives will contact you.

Portal FAQs

Review our Frequently Asked Questions for quick answers to using the portal.

How To

View and download our How To tip sheets for common portal action steps.

Proxy Access

Learn how you can set up proxy patient portal access for a parent or support person.

Third Party Application Access

Learn how to access your patient portal information through a third-party application.

Virtual Care FAQs

Review our Frequently Asked Questions for how to get care from your provider by video or voice.

Terms of Use

Review the Patient Portal Terms of Use to know the terms and conditions related to patient portal use.