childrens mercy patient portal

by Zackary Schroeder 10 min read
image

How to access patient portal?

Access Patient Portal. Click Settings > Patient Portal . The Patient Portal Dashboard page launches in a web browser. An alternate way to access the Patient Portal is to: Open a web browser and type portal.kareo.com in the address bar. Click For Doctors on the bottom. The Patient Portal landing page opens. Click Sign in on the upper right.

What are the benefits of patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

Do you have a patient portal?

Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here.

What is our patient portal?

What is a patient portal? A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:

image

How to sign up for Children's Mercy?

You can sign up online, in person, by mail, email or fax. The forms and instructions are on the Children’s Mercy Patient Portal webpage or ask the staff at the registration desk.

How long does the invitation to Children's Mercy last?

The email invitation will walk through instructions on how to complete your enrollment. Please note that this invitation will expire in 90 days. You will need to sign up again at your Children's Mercy clinic and restart the process.

What does it mean when a message is sent to you through the portal?

When a message is sent to you through the portal, you will get an email (the email registered with your account) notifying you of that message. That email does not include the content of the message, it simply states that you have a message in MyChildrensMercy. 15.

What is mychildsmerry?

What is MyChildrensMercy? MyChildrensMercy is an easy, secure way to log in to view health information online (your child’s or – if you are an older patient – your own), all in one central location. It is also known as a “patient portal.”. 2.

What to do if you have not received your portal invitation?

If you have not received your portal invitation, please visit your clinic for enrollment. For any other problems with the portal please call (877) 621-8014. Support is available 24 hours a day, including weekends and holidays. Due to security measures the team cannot be reached via email or web.

For new accounts for patients over 18 years of age

If this is a new patient portal account for a child who is over 18 years of age, please have them follow the instructions for "I am enrolling for the first time."

To regain access to accounts for patients who have turned 18 years of age

If you had a patient portal account and your child is now over the age of 18, access to their account will be removed. We can help you regain that access with their permission.

Guardians needing access

If the young adult is not able to give consent, they will not be permitted to have access to the patient portal. The legal guardianship can register to access the patient portal.

image