cnmc patient portal

What is the CNPA patient portal?

The CNPA Patient Portal offers you convenient access for your needs – 24 hours a day, 7 days a week. In September 2020, we launched a new Patient Portal. All of our patients are required to have new access granted to view your child’s records and to access all the resources available.

What is the children's health centers patient portal?

The portal offers you convenient access for your needs – 24 hours a day, 7 days a week. Creating your account on the Children's Health Centers Patient Portal is quick and easy. If you do not have access to the portal, please contact your primary care location and they can walk you through the process to gain access.

How do I set up the NMC patient portal?

You will receive an email from the NMC HIM Department with the info you need to set up the portal. For help setting up or accessing your account, contact Health Information Management (HIM) at 802-524-1060. You can also use a free app to access our Patient Portal.

How can I access my child’s health information through CNPA?

All Children’s National Pediatricians & Associates (CNPA) families can access their child’s health information through our CNPA Patient Portal. The CNPA Patient Portal offers you convenient access for your needs – 24 hours a day, 7 days a week. In September 2020, we launched a new Patient Portal.

Patient Portals

You can manage your child’s health information, access medical records, contact your physician and more through our online patient portals for specialty care and pediatric practices.

Specialty Care Patient Portal FAQs

Get important tips and information about our specialty care patient portal, MyChildrensNationalPortal.

Medical Records

Learn how you can request your child's medical records or submit a legal name change to our Health Information Management (HIM) team.

Specialty Care Portal Self-Enrollment

To register on the portal for a patient over the age of 13, please complete self-enrollment online.

Support for Families

At Children's National, we’ve created a care experience designed with children and their families in mind. We provide support services that span your range of needs, from social workers to spiritual care.

Paying Your Bill

Our patient families can pay their hospital bill and physician bill by phone, by mail or online through our secure payment portal.

What browsers are compatible with the Patient Portal?

The Patient Portal is web-based, so most up-to date versions of internet browsers such as Internet Explorer, Firefox, Google Chrome, or Safari will be compatible with the portal. Most mobile device operating systems, such as Windows and MAC OS, also are compatible.

How to find MRN in a hospital?

You can get the patient's MRN any of the following ways: The patient's MRN can be found on: discharge documents, clinic notes, the patient's hospital bracelet or a billing statement. Call 866-355-0385 and select Option 1. Call Medical Records at 202-476-5267 and select Option 7.

How to contact MyChildrensNationalPortal?

For all technical questions, support is available 24/7 at 1-877-621-8014.

Can I access Cerner's HealtheLife portal on my phone?

Can I access the portal on my phone or mobile device? Yes. MyChildrensNationalPortal is available for both iOS and Android devices via a browser or mobile App. If the mobile device meets the requirements listed below, users can download Cerner’s HealtheLife app in order to access Children’s patient portal.

Provider Portal Upgrade

The provider portal platform has been upgraded from Gateway to MPages Reach for improved functionality and enhanced user experience.

Provider Portal Resources

For password resets or help with your account access, please call the Children's National Help Desk at 202-476-HELP (4357).

Provider Portal

Our Provider Portal is a resource for primary care providers to obtain real-time information on their patients who receive services at Children’s National. Log in to gain access.

Provider Portal Access Request

Children’s National must grant secure access to each physician who will log into the Provider Portal. Submit the access request form.

Paperless Clinic Notes

Children's National has gone paperless with clinic notes. This affects how you receive information about patient visits to our clinics. You will receive clinic notes electronically via fax transmission or through Direct Messaging.

Engage with Our Team through Direct Messaging

When your patient needs to see a specialist, you can connect with us via Direct Messaging, or secure email, to learn the best specialty options for your patient.

What department does SCHIEx report to?

If you were diagnosed with the measles or mumps, we would share your personal health#N#information, as required by law, through SCHIEx to report your diagnosis to the South#N#Carolina Department of Health and Environmental Control. This helps DHEC work to#N#prevent the spread of the disease to others in you community.

What is a combined patient portal?

Our combined Patient Portal allows patients to electronically access their medical records for both their hospital and physician office encounters at their convenience on any computer, tablet or mobile device that has internet connectivity.

Does SCHIEx keep your health information?

SCHIEx does not keep or store your personal health information. By allowing your doctors and other health care providers to use and share your personal health information through SCHIEx: · Your doctor will have more information available to make even more informed health care decisions at the time of your appointment.

Does SCHIEx keep medical records?

SCHIEx does not keep or store your personal health information.

Who may share your electronic health information?

We may share your electronic health information from time-to-time with a doctor, or healthcare#N#provider (for example, a specialist, or laboratory) who, at the request of your doctor,#N#becomes involved in your care by helping with your diagnosis or treatment or with whom#N#you start a new treatment.

Hours of Operation

You can contact us for release of information and continuation of patient care requests during the following hours of operation:

Requesting Medical Records

Individuals have a right to access, inspect and obtain a copy of their Protected Health Information (PHI) for as long as the designated record set is maintained as deemed by law. All requests should be made through the HIM department.

Request for Legal Name Changes

Changes to patient names within the medical record and hospital systems should be made through the HIM department.

Health Information Exchange Access

If you would like to receive a report on which health care providers have accessed your record on the Pediatric Health Network IQ (PHN IQ) electronic health exchange (formerly the Children's IQ Network), please email us.

Faster Results Through Your Patient Portal

Faster Results: Tests and reports are now available as soon as they are finalized. Prior to this, some laboratory results and imaging reports were not available immediately after they were finalized. This change means that you may see test results before your care team is able to review them.

Use Our Portal App

You can also use a free app to access our Patient Portal. Download the MHealth Mobile App from either the App Store for use on Apple devices, or the Google Play Store for Android.

Need Patient Portal Assistance?

The Patient Portal is secure online access to portions of your personal health records. Helping you to better manage your health information, we give you access to up-to-date health records, medication history, upcoming appointments, discharge instructions, billing information and more.