emerson hospital patient portal

Is the Emerson Hospital connect patient portal secure?

The Emerson Hospital Connect patient portal is completely secure, so you can be confident that your private information is protected. Only you or an authorized family member can access your personal Emerson Hospital Connect profile.

How do patients view their personal health information at Emerson?

Patients who receive care at Emerson Hospital or one of our satellite centers can view their personal health information 24 hours a day using Emerson Hospital Connect. This portal is a secure website that allows patients to access their information after logging in with a username and password.

Why choose Emerson Hospital?

Quality and patient safety are top priorities at Emerson Hospital, which strives to be a high-reliability organization that works to continuously improve patient outcomes. Emerson Hospital offers an array of conveniences for visitors including dining options, free Wi-Fi, a gift shop and ATM.

How do I request a new Emerson account?

For access to this website please contact your Emerson provider's office to request a new account. For technical questions, please contact the Physician Connect support line at 978-287-1170 Monday through Friday between 8:00 am and 4:30 pm, excluding holidays .

What to Expect When You Come for Care

Due to the COVID-19 pandemic, new policies are in place to ensure your health and safety when you visit the hospital or one of our other locations.

Our Commitment to Safe Care

Emerson Hospital and our affiliated physician practices are committed to providing the expert medical care you need in a safe environment.

Pre-Registration

When you have an appointment at Emerson Hospital, pre-registration saves you time. Here is how to pre-register for appointments on and off-campus.

Medical Records

To obtain a copy of your medical records, please contact Emerson Hospital’s Medical Records Department, Release of Information Section (ROI), at 978-287-3907.

request appointment

Use Emerson Hospital's Physician and Specialist Finders to request an appointment with a provider.

Insurance & Financial

Emerson Hospital’s team of financial counselors and customer service representatives provides answers about billing, insurance and financial assistance.

Visiting Hours & Parking

Learn more about visiting hours, parking options and wayfinding at Emerson Hospital in Concord, Massachusetts.

What is the number to call for Emerson Hospital?

If you are unable to pay for all or part of the bill you receive from Emerson Hospital, we encourage you to contact our Financial Counseling office at 978-287-3432 to speak confidentially with a financial counselor. There are various financial assistance options that may be available to you.

What is hospital bill?

Your hospital bill is based on the charges you incur while you are a patient. These include your room, nursing care and hospital services such as laboratory, pharmacy or radiology—plus any outstanding balance from pre-admission testing performed here.#N#We will first file a claim with your insurance company. If there is a balance due after your insurance company has processed your claim, or if you do not have insurance, we will mail a bill to you.#N#The amount you owe may include insurance deductibles, non-covered services or items, co-payments, or coinsurance balances due after insurance has paid on a charge.

Is a physician's fee included in a hospital bill?

Physicians’ fees. Your physicians’ fees are not included in your hospital bill. You will receive separate bills from the physicians and/or surgeons who participated in your diagnosis and treatment, which could include: Your personal physician. Anesthesiologist.

Does Emerson pay for outpatient tests?

If you undergo an elective inpatient or outpatient procedure and/or tests, Emerson collects co-payments and co-insurance prior to the date these services are provided, or on the date of service. Just as with hospitalization, you will receive a bill from the hospital and a separate bill from the physician providing your treatment.