essex pediatrics patient portal

What is the Esse health patient portal?

With the Esse Health Patient Portal, you now have 24/7 access to your physician’s office. You can send secure messages to your doctor’s office, any time day or night, in order to:

What is Essex Pediatrics doing about covid-19?

Health and safety are our priorities. Essex Pediatrics is keeping abreast of the latest updates on the novel coronavirus. Our goal during the pandemic is to continue to provide outstanding health care to our families, while simultaneously protecting our patients and our staff from COVID-19 disease transmission.

How do I download the patient portal help desk app?

Click here to download the app from the Apple App Store. To reach our Patient Portal Help Desk, call 314.851.1118 or toll-free at 855.287.ESSE (3773), Monday-Friday: 8am to 5pm. If you call after hours, your message will be returned the next business day.

We love to meet new families!

Whether you are expecting a newborn, have recently moved to our area, or are looking for a new medical home for your children, we thank you for trusting us with your child’s health. We welcome new patients starting at birth through college age.

Health and safety are our priorities

Essex Pediatrics is keeping abreast of the latest updates on the novel coronavirus. Our goal during the pandemic is to continue to provide outstanding health care to our families, while simultaneously protecting our patients and our staff from COVID-19 disease transmission.

We accept most insurance plans

To make our practice accessible to all families in the community, we accept most insurance plans. including Vermont Medicaid. Because each insurance policy is different, it is important to contact your insurance company if you have any questions regarding your benefits.

Online resources you can trust

Our Tools & Resources page provides you with reliable online resources, recommended reading, and helpful tools for parents and teens.

What to tell your pediatric team about?

Tell your pediatric team about any care received between visits (for example, emergency room or urgent care visits)

Is Essex Pediatrics a medical home?

A Medical Home is not a place – it is the kind of primary health care we all want and deserve.

How to add a baby to my Essex Pediatrics insurance?

Call the member services number on your health insurance card. Tell the insurance company the name of your child’s Essex Pediatrics doctor. If you have just had a baby, call your insurance company immediately to add your infant to your policy.

How long does it take to notify insurance company of changes?

If your insurance plan or carrier changes, it is your responsibility to notify our office. If our office is not notified of insurance changes within 30 days of filing a claim, the account holder will be held responsible for the charge.

What is Essex Pediatrics?

Essex Pediatrics is dedicated to providing you with the best possible care and service. Your clear understanding of your financial responsibilities as an essential element of your children’s care.

How long does it take to follow up with your insurance company?

Follow up with your insurance company 2–3 weeks after you sign your contract or enroll a new child to your plan to verify they have correctly recorded your child’s new doctor.

Does Essex Pediatrics have a payment pro?

Essex Pediatrics works with industry-leader Payment Pros to enable our patients to safely and securely pay their bill online through our website or through your patient portal.

Who is responsible for a claim denied by insurance company?

Claims denied by insurance companies will be billed to the responsible party.

Who is responsible for escorting a child?

The expense for services provided is the responsibility of the legal guardian escorting the child, regardless of existing legal arrangements. Except in limited circumstances, such as in the case of an emancipated minor, all legal guardians are financially responsible for their children’s care.

What is Essex Pediatrics?

Essex Pediatrics has developed a relationship with a diverse group of private practice therapists to provide mental health services to our patients and to allow for wrap-around care and collaboration among providers .

When to call a pediatrician?

Don’t hesitate to call our office whenever you feel uncomfortable or worried about your child’s medical condition. Be certain to call us for any of the concerns listed below.

What happens when you get your pre-admission form?

When you receive the pre-admission form from the hospital, you will be asked to list your pediatrician. When your baby is born, the hospital will automatically call our office with the information regarding your child. This phone contact notifies the doctor to see your child during morning rounds.

When is urgent care scheduled?

For urgent visits, appointments may be scheduled after 5:00 pm Monday-Friday, and after 9:00 am on Saturday and Sunday. The office will close at different times based on patient volume, so call early to make sure you get an appointment.

Does Essex Pediatrics have a waitlist?

After that appointment, our mental health coordinator will reach out to talk more about the process. Your child will be matched with a therapist based on their age, concerns, and insurance. Please be aware that we often have a waitlist for individual counseling.

What is Essex Pediatrics?

Essex Pediatrics will coordinate referrals for their patients to the mental health group. If your child is struggling with symptoms of mental illness please make an appointment with your Essex Pediatrics provider. After that appointment, our mental health coordinator will reach out to talk more about the process. Your child will be matched with a therapist based on their age, concerns, and insurance. We do often have a waitlist for individual counseling, but run regular therapy groups for a variety of needs that do not have a waitlist.

Do you need an appointment to see a child at a pharmacy?

We do require an appointment for your child to be seen. Please call us during office hours to schedule a visit. When scheduling a sick visit, please call early in the day and ask to speak with a nurse . This will help us to see your child during office hours and before pharmacies close.

Is Essex Pediatrics open on Thanksgiving?

Essex Pediatrics is available for you 365 days a year! (We are closed for appointments on Thanksgiving and Christmas, but a provider is still available through our answering service.) Urgent visits are available during the evenings and on weekends.