grand river medical patient portal

How to contact Grand River Medical Group patient portal support?

Call Grand River Medical Group Patient Portal Support Line immediately at (563) 589-4080 from 8:00 AM to 5:00 PM Monday – Friday excluding Holidays. We will disable your portal account.

What is the patient portal and how does it work?

The patient portal is a secure way for you to access your health information online. It is a great way for you to actively participate in your medical care. You can: Manage your and your child's health information online. Currently, ages 12-17 are not eligible for portal access. Send a message to your doctor.

How secure is my medical information in the patient portal?

Your personal health information included in your portal account is a secure snapshot of your medical record. We have taken all reasonable efforts to maintain the security of your medical information. I think my patient portal account has been compromised (i.e. someone else has accessed my account).

Online Scheduling

Schedule your appointment online at our Family Medicine Clinic, offering same day appointments for current patients.

Preparing for your appointment

Learn what you need to bring to your appointment and other helpful tips for a successful visit.

Request a Prenatal Consult

Prenatal consults available for expecting parents looking for a pediatrician/family medicine physician to care for their newborn. Complete this pediatric prenatal appointment request form.

Telehealth Services

Offering a video solution to allow you to video chat real-time with our Acute Clinic providers.

Access your Patient Portal Today

You can login or sign up by clicking the button and access your portal today.

We're Waiting To Hear From You!

Contact us today or access your Patient Portal online to find the information you need quickly and securely.

How to contact Grand River Medical Group?

Call us at (563) 557-3926. Be active in your care by keeping a record of your personal health information at Grand River Medical Group. Your medical records contains information about each doctors visit, lab and radiology report and other health information.

Who must sign the authorization to request medical records for a child?

If you are completing the Authorization to Request Medical Records for your child the parent/legal guardian MUST sign the document and state their relationship to the patient.

Preparing for your visit

Bring your photo ID and primary/secondary insurance cards to the appointment to ensure your claim is processed properly. If you do not have insurance coverage click here to learn more about our self-pay services.

Appointment Types

When choosing your appointment type in the online booking platform you will may see the following options:

Healow App

Already on healow? You can use our phone/tablet app to schedule your appointment too! Not sure what healow is learn more about the Healow App and our patient portal

What is Grand River Medical Associates?

At Grand River Medical Associates, we provide patient centered services. Our medical staff welcome new patients and provide the following services on-site:

What does an EKG show?

If you have chest pains or palpitations, an EKG can help determine if the heart is beating normally. An EKG measures the electricial activity of the heartbeat. Taking certain medications may affect the heart or if you have a pacemaker. An EKG can determine the immediate effects of changes in activity or medication levels.