grandview medical group patient portal

Why choose Grandview Medical Center?

At Grandview Medical Center, we believe in the power of people to create great care. Our dedicated patient care team consists of staff, volunteers and physicians representing all major specialties. We work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.

How to contact Grand River Medical Group patient portal support?

Call Grand River Medical Group Patient Portal Support Line immediately at (563) 589-4080 from 8:00 AM to 5:00 PM Monday – Friday excluding Holidays. We will disable your portal account.

How do I get my medical records from Grandview Medical Center?

Print the Medical Records Request Form, fill it out completely and bring it in person or mail it to Release of Information at Grandview Medical Center along with a copy of your government issued photo ID. Requesting Records on Others Records may be requested by a parent or guardian of a minor child with the exception of psychiatric records.

How do I get information from the previous patient portal?

Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that. Call (800) 669-4096 if you have difficulty registering or using this service. Grant Account Access to a Designated Caregiver / Guardian Have Questions?

General Questions

What is MyHealthHome? MyHealthHome is a free, secure online patient portal that gives you access to your health information anytime, day or night. The new patient portal is powered by Cerner.

Enrollment

How do I set up a new MyHealthHome account? Click here for instructions on how to create a MyHealthHome account.

Access

How can I access my child’s or other family member’s health information? If you are interested in MyHealthHome access for your child (ren) or an adult for whom you are legally responsible and that individual is a patient, you will need to request access via the instructions here for information on how to grant access to a designated caregiver/guardian..

Privacy & Confidentiality

Will my portal information be secure? Yes. MyHealthHome uses a secure, encrypted connection and all health data is stored on a secure server. Personal and medical information in the MyHealthHome portal remains confidential. Only you – and those you authorize – are able to see or gain access to the information in your portal.

Grandview Medical Center

At Grandview Medical Center, we believe in the power of people to create great care. Our dedicated patient care team consists of staff, volunteers and physicians representing all major specialties. We work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.

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What is a patient portal?

The patient portal is a secure way for you to access your health information online. It is a great way for you to actively participate in your medical care. You can: Manage you and your child's health information online. Currently ages 12-17 are not eligible for portal access. Send a message to your doctor.

How to unlock Grand River Medical Group account?

To unlock your account call Grand River Medical Group Patient Portal Support Line at (563) 589-4080, Option 1, from 8:00 AM to 5:00 PM Monday - Friday excluding Holidays. A staff member will assist you with unlocking your account. After talking with the staff member an email will be sent to you containing steps to rest your password.

Requesting Records on Yourself

Print the Medical Records Request Form, fill it out completely and bring it in person or mail it to Release of Information at Grandview Medical Center along with a copy of your government issued photo ID.

Requesting Records on Others

Records may be requested by a parent or guardian of a minor child with the exception of psychiatric records. Records may be requested by persons holding an active Medical Power of Attorney. Call the Release of Information (ROI) Department to see if you qualify to request records on others.

General Questions

• What is MyHealthHome? MyHealthHome is a free, secure online patient portal that gives you access to your health information anytime, day or night. The new patient portal is powered by Cerner. Was there a previous version of the patient portal? Yes. The previous version of the portal became inaccessible to patients at midnight on December 21, 2021. ...

See more on grandviewhealth.com

Enrollment

Access

Password / Login Issues

Privacy & Confidentiality