heart and vascular center of arizona patient portal

by Hector Stamm 3 min read
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Can the Heart&Vascular Center of Arizona treat aortic aneurysm?

The Heart & Vascular Center of Arizona is now able to treat your Aortic Aneurysm Patients with the new Trivascular Ovation Prime Endograft.

Who is the founder of Heart&Vascular Center of Arizona?

Dr. Laufer is the founder & medical director of the Heart & Vascular Center of Arizona. He is board certified in internal medicine, cardiology, and interventional cardiology and has been in practice since 1984.

Who is the medical director of the vascular lab?

Dr. Jason Klein is the Medical Director of the Vascular Lab at Heart and Vascular Center of Arizona. He is board certified by the American Board of Internal Medicine in Cardiovascular Disease and Internal Medicine.

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What is the procedure called when a cardiologist inserts a slender metal tube?

Carotid artery stenting is a procedure in which your cardiologist inserts a slender, metal-mesh tube, called a stent, which expands inside your carotid artery to increase blood flow in areas blocked by plaque.

What is a pacemaker?

A pacemaker consists of a battery, a computerized generator, and wires. The generator sends the electrical pulses that correct or set your heart rhythm, and the wires carry pulses to and from various chambers of your heart and the generator. Pacemaker surgery is usually done in a hospital.

What is a TAVR?

Transcatheter Aortic Valve Replacement (TAVR) is a procedure for select patients with severe symptomatic aortic stenosis (narrowing of the aortic valve opening) who are not candidates for traditional open chest surgery or are high-risk operable candidates.

Why do people need a pacemaker?

This device uses electrical pulses to prompt the heart to beat at a normal rate. Pacemakers can relieve some symptoms related to arrhythmias, such as fatigue (tiredness) and fainting. A pacemaker can help a person who has an abnormal heart rhythm resume a more active lifestyle.

Why do my legs feel like they have a vein?

Varicose veins occur when the valves in the legs no longer function properly. This causes blood to pool in the legs. these veins are often raised above the skin and can look like twisted bulging cords. Varicose veins may cause pain, aching and discomfort in the legs.

PATIENT PORTAL

Our practice uses an electronic medical record system. As a patient of this practice you, and your designees may access the electronic medical record through the Patient Portal. You can use the portal to interact electronically with the practice for messages, scheduling, bill payment and other functions.

BILLING & PAYMENTS

If you have provided your insurance information at the time of your visit, we will collect any co-payment from you and bill your insurance company for your treatment. Once your insurance company has provided their share of the payment, you may owe a balance. If so, we will send you a statement indicating the balance due.

Via Secure Email

Patients registered with our website have access to our secure messaging system and can send emails directly to their doctor.

During Business Hours

You can reach Heart & Vascular Center of Arizona during business hours (8-5, M-F) by either phone or email.

After Hours Care

Heart & Vascular Center of Arizona has an after-hours answering service that can assist you during non-business hours. To contact them, please call the office at 602-307-0070.

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Are You A New Patient?

  • For your convenience, we offer our registration forms online, as well as information about what to bring to your first visit. Whether you are a new patient or one currently under care, please refer to the following information about our practice.
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Practicing as A Group

  • This is a group practice and the providers share coverage with each other on an alternating basis after-hours, during the week, and on weekends. This assures you continuity of care, since one of the providers is always available for you 24 hours a day, to meet your medical needs.
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Appointments

  • Patients are seen by appointment Monday through Friday, and we request that you call in advance to schedule so that we can reserve time for you. If you are unable to keep a scheduled appointment, please call and let us know as soon as possible. A 24 hour notice is appreciated. We will make every effort to honor your appointment time, however emerge...
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Office Visit Reminders

  1. Bring all of your medicines (in the original containers)
  2. Bring your insurance cards
  3. Bring your copay or deductible at the time of the visit
  4. Bring current medical records including any recent diagnostic testing
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Telephone Advice Or Questions

  • If you have a medical question, please feel free to call the office with non-emergency calls between the hours of 8:00 a.m. and 5:00 p.m. when your records are readily available. Our nurses and staff are specially trained to answer your questions and pass information between you and your physician. We will make every attempt to return your call by the end of the day.
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Emergencies

  • In the case of a non-life threatening emergency, please contact the office, 24 hours a day. Our professional answering service will connect you with the physician on-call for after-hours emergencies. For any life-threatening emergency, call 911.
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Prescriptions

  • If you need a refill on your medication, please call your pharmacy and they will check with your physician regarding refill requirements. If you call the office for a refill, please have the phone number of your pharmacy ready so that we can expedite your request. Routine prescriptions are filled within 24-48 hours of request by either the patient or pharmacy. Medications will not be ref…
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Insurance & Business Office

  • Heart & Vascular Center of Arizona is contracted with most insurance plans. For proper claims processing, we will require a current copy of your insurance card at the time of the visit, and your insurance benefits will be verified by our office staff. Please note that once we have billed your insurance, a diagnosis cannot be changed. It is the patient’s responsibility to be familiar with poli…
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Laboratory, Ultrasound and Nuclear Medicine

  • Your insurance carrier has contracted with a specific laboratory for the processing of laboratory testing, as well as a specific center for Ultrasound and Nuclear Medicine testing. The processing lab and/or testing center will bill your insurance carrier directly for the services provided. It is the patient’s responsibility to verify benefits and coverage of these services. Heart & Vascular Cente…
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Medical Records – Release of Information

  • To request a copy of your medical records, please complete our medical release form, listed below. To request records from your primary care doctor or another specialist, please download and complete the form below.
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