lancaster medical group patient portal

by Iva Donnelly DDS 6 min read
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How do I log in to my Patient Portal?

To access your patient portal, please log in to the General Patient Portal. NOTE: If you are a patient in Albion/Medina, a Cardiothoracic patient or a patient at Dr. Perna’s/Ippolito's office, you will need to log in under that appropriate section. For technical support regarding the patient portal please call 716-422-5801.

Where do I file a non-discrimination notice in Lancaster CA?

Non-Discrimination Notice Claims 43839 15th St W., Lancaster, CA 93534 661.945.5984 © 2022 High Desert Medical Group & Heritage Health Care

What is an epic EHR Patient Portal?

In February of 2018, our practice converted to Epic EHR. This means that we are able to offer our patients easy and private access to their medical information online through a Patient Portal. If you sign up for a Patient Portal account, you will be able to view your personal health record and easily manage your healthcare.

How do I request an access code for LGH?

If the system isn’t able to identify you (or you don’t feel comfortable answering the system’s identifying information), you can request an access code by printing out the Consent Form and sending it to LGH. They will mail you an access code shortly after they receive the form.

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COVID-19 Data & Patient Information

"My care team was very compassionate, but they made me work really hard. There was also a lot of hope, and they were there to support me through it."

What to do if you have problems with portal?

If you are experiencing problems with the portal, please call your provider’s office.

How to send health information to another practice?

You are able to send health information you choose to another practice by choosing the “Chart” button in Menu, selecting the information you would like to send, then at the bottom of the page selecting the “Send to Another Practice” button.

How to find an appointment form?

You can find a Request an Appointment form using the Appointments tab in Menu. Once the form is completed, a member of your provider’s office will reach out to confirm. This is for non-urgent issues only.

Can you take medication through the patient portal?

Yes, through the medications option in the patient portal menu bar.

Can you activate portals via email?

Portal activations are not sent via email, only printed letter handed to you at your office visit, over the phone or by a mailed letter. If you have not received an activation letter by any of these means, please contact your office.

Can an adult patient have a proxy?

Yes, an adult patient may designate another individual to have proxy access to their portal account. This can be done in person at Patient Registration.

What is gastroenterology?

gastroenterology. It is worrisome when you experience stomach pain, or your digestive tract is not functioning well. With compassion and care, we diagnose and treat disorders of the gastrointestinal tract, colon, liver, pancreas, and bile duct. We are committed to your quality of life. Learn more >.

Is a primary care provider accepting new patients?

Our team will get to know you and your family on a personal level, in order to provide optimal care for years to come. And yes, we are accepting new patients.

Is the heart a complex organ?

The heart is a complex organ . But when it comes to choosing the right cardiologist, we like to think we’ve made the choice simple thanks to our world-class specialists and state-of-the-art facilities.

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