New Patients, Welcome to Madigan! Whether you and your family are just arriving to your new assignment here in the Pacific Northwest or are coming home to Madigan Army Medical Center from local civilian care, we are pleased you and your family are becoming our valued patients in one of our Patient Centered Medical Home primary care clinics.
If you live more than 30 minutes away, but less than 100 miles from a Madigan primary care clinic, you also have the option of enrollment to Madigan. Please contact Health Net Federal Services at (844) 866-9378 to enroll to a Madigan primary care clinic. For any additional questions, please call (253) 968-1145, and press option #3.
Madigan is expanding the availability of virtual appointments. As Madigan has reduced some of its non-urgent in-person appointments to limit possible exposure of both patients and staff to COVID-19, telehealth options are being implemented.
Visit our MHS GENESIS Patient Portal page to learn more information about registration and use. Sometimes you need a quick answer to a health question, and it helps to have an expert to turn to.
To schedule an appointment by phone, call the Puget Sound Military Appointment Center at 800-404-4506 to schedule an appointment with your provider. Madigan is expanding the availability of virtual appointments.
You may have the option to have an interactive appointment with select providers on your computer or smartphone. To participate in virtual health visits via Adobe Connect, check with your clinic or provider to see if this option is available for your appointment needs.
Reach out to your Madigan health care team by sending a Secure Message anytime it’s convenient for you from your computer, tablet or smartphone via the MHS GENESIS Patient Portal by visiting https://patientportal.mhsgenesis.health.mil Aren’t signed up for the Patient Portal? Visit our MHS GENESIS Patient Portal page to learn more information about registration and use..
If you live more than 30 minutes away, but less than 100 miles from a Madigan primary care clinic, you also have the option of enrollment to Madigan. Please contact Health Net Federal Services at (844) 866-9378 to enroll to a Madigan primary care clinic.
You'll need to have your prescription number ready when calling (253) 968-2999.
Call MHS Nurse Advice line for help 24 hours a day, seven days a week. (800) TRICARE (874-2273), Option 1.