madigan patient portal

Are you welcome at Madigan Army Medical Center?

New Patients, Welcome to Madigan! Whether you and your family are just arriving to your new assignment here in the Pacific Northwest or are coming home to Madigan Army Medical Center from local civilian care, we are pleased you and your family are becoming our valued patients in one of our Patient Centered Medical Home primary care clinics.

How do I enroll to a Madigan primary care clinic?

If you live more than 30 minutes away, but less than 100 miles from a Madigan primary care clinic, you also have the option of enrollment to Madigan. Please contact Health Net Federal Services at (844) 866-9378 to enroll to a Madigan primary care clinic. For any additional questions, please call (253) 968-1145, and press option #3.

How does doctor on demand work at Madigan?

Offering urgent care and mental health care (excluding psychiatry) services, connect face-to-face with providers through virtual appointments using Doctor On Demand. Learn more about getting you and your eligible beneficiaries vaccinated! New Patients, Welcome to Madigan! New Patients, Welcome to Madigan!

Does Madigan offer in-person or virtual appointments?

Madigan is expanding the availability of virtual appointments. As Madigan has reduced some of its non-urgent in-person appointments to limit possible exposure of both patients and staff to COVID-19, telehealth options are being implemented.

How do I access MHS Genesis?

To access the MHS GENESIS Patient Portal:Go to the MHS GENESIS Patient Portal. Goes to the Patient Portal.Log in using your DS Logon.

What is MHS Genesis patient portal?

MHS GENESIS Patient PortalThe MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. The new patient portal is launching at sites as MHS GENESIS deploys, replacing the TRICARE Online Secure Patient Portal.

How do I make an appointment at Madigan Army Medical Center?

To schedule an appointment by phone, call the Puget Sound Military Appointment Center at 800-404-4506 to schedule an appointment with your provider. Madigan is expanding the availability of virtual appointments.

What replaced Tricare online?

the MHS GENESIS Patient PortalMHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility. If you had a current TRICARE Online account, it was migrated to MHS GENESIS on January 22.

Who uses MHS Genesis?

With these waves, six more Military Treatment Facility Commands deployed MHS GENESIS including Brooke Army Medical Center, Naval Air Station Corpus Christi, Dyess Air Force Base, Goodfellow AFB, Lackland AFB and Laughlin AFB.

How do I create a Genesis account?

Here's what to do. Visit mygenesis.iqhealth.com/self-enroll to sign up. You will receive an invitation within 24 hours at the email you provided. Accept your invitation and complete the form for patient portal access.

How do I reschedule my Tricare appointment?

Tricare Online Portal Tricare has a website known as "Tricare Online" or "TOL" which allows you to do lots of things online. You can access it from your computer or mobile device. Some of the things you can do online include: Make, reschedule, or cancel appointments.

What city is Madigan Army Medical Center?

Madigan Army Medical CenterLocation9040 Jackson Ave, Joint Base Lewis-McChord, Washington, United StatesCoordinates47°6′31.5″N 122°33′7.46″WOrganizationTypeMilitary hospital13 more rows

What county is Madigan Army Medical Center in?

Pierce CountyIn February 1944 a semi-permanent Army General Hospital opened at Fort Lewis in Pierce County. The hospital cared for wounded and injured from World War II battlefields. By 1945 it was expanded to also serve as a convalescence center. With the convalescence services the expanded hospital became Madigan Hospital Center.

Does TRICARE patient portal have an app?

You can download it from the app store on your iPhone or Android device.

What is replacing TRICARE?

MHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility. If you have a current TRICARE Online account, it will migrate to MHS GENESIS.

Can you log into TRICARE online without CAC?

To log in you'll need a: Common Access Card (CAC), DFAS (MyPay) Account, or. DoD Self-Service Logon (DS Logon) Premium (Level 2) account.

How far away from a primary care clinic is Madigan?

If you live more than 30 minutes away, but less than 100 miles from a Madigan primary care clinic, you also have the option of enrollment to Madigan. Please contact Health Net Federal Services at (844) 866-9378 to enroll to a Madigan primary care clinic.

What is the number to call for a prescription in Madigan?

You'll need to have your prescription number ready when calling (253) 968-2999.

How to contact MHS nurse?

Call MHS Nurse Advice line for help 24 hours a day, seven days a week. (800) TRICARE (874-2273), Option 1.

By Phone - Call The Puget Sound Military Appointment Center

To schedule an appointment by phone, call the Puget Sound Military Appointment Center at 800-404-4506 to schedule an appointment with your provider. Madigan is expanding the availability of virtual appointments.

Virtual Health Appointments Via Adobe Connect

You may have the option to have an interactive appointment with select providers on your computer or smartphone. To participate in virtual health visits via Adobe Connect, check with your clinic or provider to see if this option is available for your appointment needs.

Online - Request Appointments in the MHS GENESIS Patient Portal

Reach out to your Madigan health care team by sending a Secure Message anytime it’s convenient for you from your computer, tablet or smartphone via the MHS GENESIS Patient Portal by visiting https://patientportal.mhsgenesis.health.mil Aren’t signed up for the Patient Portal? Visit our MHS GENESIS Patient Portal page to learn more information about registration and use..

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.