mako medical patient portal login

What is the Mako medical portal?

The MAKO Medical patient portal is just one more way that the MAKO team is working to provide the ultimate in patient care and access during this pandemic, empowering people to better control of their healthcare.

How do I get results from Mako?

“Patients simply text MAKO to 66349 to register their account and they will receive results rapidly.” MAKO’s Patient Portal is HIPAA compliant and secure, easing the administrative burden employers and medical providers often feel when distributing results to their employees and patients.

How do I contact Mako customer service?

If you need assistance, you may call 919-351-MAKO (6256). Please double-check the spelling of your name and your date of birth. This information must be exactly correct to receive your results.

Why choose Mako medical laboratories?

Mako Medical Laboratories has quickly become one of the most desired laboratories in the United States. Winning over 12 major awards—it has become a diagnostic partner for businesses, physicians, urgent care facilities, and many hospitals around the United States.

What is Mako Medical?

Founded in 2014, MAKO Medical is a diagnostics partner for businesses, physicians, urgent care facilities, and hospitals around the United States. Mako Medical Laboratories has recruited chemists and scientists to provide industry-leading innovation.

Does Mako come to the workplace?

MAKO offers employers the opportunity to have a MAKO Medical professional embedded on-site, or employers can request a MAKO mobile unit to come to the workplace and test for COVID-19 in an environment where people feel secure.

Is Mako Medical reopening in 2020?

Raleigh, N.C. [June 10, 2020] As employers in South Carolina and across the United States continue to reopen for business, they are looking for effective and time efficient ways to make sure their employees remain healthy and safe. Mako Medical is partnering with Luminate Health to launch a patient portal which offers rapid, real time COVID-19 results. That means patients can get their results right as they are being released from the MAKO laboratory.

How to register for a mako test?

Please register for an event by clicking on the registration link associated with each event. If you need assistance, you may call 919-351-MAKO (6256). Please double-check the spelling of your name and your date of birth. This information must be exactly correct to receive your results. Upon completing the registration, you will receive an email with your QR Code and booking ID number. Show this QR Code and booking ID number to the site attendant in order to proceed with your test.

How long does it take to get results from Mako?

Once tested, you will be notified of your results within 2-3 days (if you have registered for the patient portal). To register for the patient portal, text “MAKO” to 66349, or scan the QR code below. You can also sign up to register for results at https://mako.luminatehealth.com/

Can you drive through a mako?

A: Yes, our drive-thru sites are welcome to the public. However, the result for anybody coming through a drive-thru site will go to that patient’s personal account and will not be put in your facility account. Anybody sent to a drive-thru for testing will have to provide you with their result. Those results can be obtained by that individual going to mako.luminatehealth.com and registering for an account using the same information on their booking ID.

Does a booking ID mean a test has been ordered?

A: No. The booking ID is the unique number that contains the patient information, but does not mean a test has been ordered. For any test, a patient order must be created by using the “Patient Search” tool and creating an order, OR by putting the patient’s booking ID into the “Appointment Lookup” page, clicking “Search” and then creating an order on the next page. After every order is created, there should be a unique MX order number and that order needs to be printed, folded and included in the sleeve in the back of the bag.

Does Mako send return labels?

A: Mako will be sending FedEx clinical bags and pre-printed return labels to all accounts over the next couple of weeks. Please bear with us as we are getting these supplies out as fast as possible. These bags and return labels can be used on any day, and samples must be either dropped off at FedEx locations or schedule a pickup through their website. Pickups may not be available in certain areas and that information can be found at the FedEx website.

Is Mako Medical Laboratories partnering with Colorado?

Mako Medical Laboratories is pleased to be partnering with the State of Colorado to assist with all your lab related needs for COVID-19 testing. You should have already been contacted by email with important instructions for resuming surveillance testing at your facility. Please contact the Residential Care Strike Team immediately if you have not been paired with a laboratory for testing.

Can Facilities look up old results?

Facilities will only be able to lookup old results and print individual test reports if they have an Apollo account. The daily spreadsheet is a great tool to see the newest reports in an easy format, but is intended for that use only. To register for an Apollo account, please follow the instructions at ...

Can you use a Mako test kit?

A: If you have not yet received test kits from Mako, you can use your existing kits provided by the State. Please make sure that those tests have two identifiers on the test tube (name and date of birth) and a printed requisition from the Mako Exchange with a barcode and order. It is ideal for Mako test kits to be used, and if you have not received test kits from Mako, please email coassist@makomedical.com and include your facility name, address and account number.

Who is Mako Medical partnering with?

HENDERSON, N.C. (WNCT) Mako Medical is partnering with Luminate Health to launch a patient portal which offers rapid, real time COVID-19 results.

How many tests does Mako Medical do per day?

MAKO Medical is currently processing more than 10,000 tests per day, with plans to increase that number to 25,000 by the end of July. The company recently renovated 5,000 square feet to its Henderson, NC facility expanding its accessioning space.

How many PCR instruments does Mako have?

MAKO went from one PCR instrument for research and development to seven dedicated to COVID-19.

Why is portal important for physicians?

The portal allows physicians to save time and enjoy better relationships with their patients which helps improve outcomes.

What is the Mako portal?

The MAKO Medical patient portal is just one more way that the MAKO team is working to provide the ultimate in patient care and access during this pandemic, empowering people to better control of their healthcare.

How many tests does Mako Medical do per day?

MAKO Medical is currently processing more than 10,000 tests per day, with plans to increase that number to 25,000 by end of July. The company recently renovated 5,000 square feet to its Henderson, NC facility expanding its accessioning space.

How many instruments does Mako use?

MAKO went from one PCR instrument for research and development to seven dedicated to COVID-19. In addition, MAKO added 8 antibody instruments that help read tests and determine if people have been exposed to COVID19.

Is Mako Medical partnering with Luminate Health?

As employers in South Carolina and across the United States continue to reopen for business, they are looking for effective and time efficient ways to make sure their employees remain healthy and safe. Mako Medical is partnering with Luminate Health to launch a patient portal which offers rapid, real time COVID-19 results. That means patients can get their results right as they are being released from the MAKO laboratory.