massachusetts general hospital patient portal

What are MassHealth patient portals?

Massachusetts General Hospital's patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription. Center for Connected Health

How do I access my health information through patient gateway?

Through Patient Gateway, you can: Access your health information from a non-Mass General Brigham institution if they are using the same electronic health record vendor (known as Epic) The following Mass General offices offer Direct Scheduling for current patients via Patient Gateway:

Is Mass General a good hospital?

Mass General is consistently ranked among the best hospitals in the country by U.S. News & World Report. Our ranking is based on our quality of care, patient safety and our reputation in different specialties. Our commitment to excellence means that you receive the best care possible.

How do I schedule an appointment through patient gateway?

How to schedule an appointment through Patient Gateway: 1 Log in to Patient Gateway 2 Click the “Appointments” tab, then select “Schedule an Appointment” 3 Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled

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Registered Users

If you've already registered for Patient Gateway at your physician's office, you can log on now.

Can I mail the form or sign up online?

No. You must bring the form to your practice. MassGeneral Hospital for Children takes privacy seriously. Your physician’s office must check photo ID before giving anyone access to Patient Gateway.

How is Patient Gateway different for teens?

If your child is age 12 or younger, you may access Patient Gateway by filling out the Patient Care Representative (PCR) Access Authorization Form. If your child is age 13 or older, both you and your teen must sign up together.

Why does my teen need to approve my access to Patient Gateway?

Most teens can’t make health care decisions on their own. But they may have unique privacy concerns. Because of this, the law treats the sharing of medical information differently for teens than for children. Patient Gateway’s access rules follow these laws.

How can I help my teen participate in his or her health care?

Help your teen set up a self account. With a self account, your teen can:

What happens when my 12-year-old becomes a teen?

You and your teen must sign a form to keep your account. You will be reminded one month before your child’s 13th birthday.

What happens when my teen becomes an adult?

As a parent or legal guardian, your account will automatically cancel when your teen turns 18. A parent, teen or physician’s office can ask for the Patient Gateway Account to be cancelled at any time.

What is Massachusetts General Hospital?

Guided by the needs of our patients and their families, Massachusetts General Hospital aims to deliver the very best health care in a safe, compassionate environment; to advance that care through innovative research and education; and to improve the health and well-being of the diverse communities we serve.

Is Mass General Hospital the best hospital in the world?

Mass General is consistently ranked among the best hospitals in the country by U.S. News & World Report. Our ranking is based on our quality of care, patient safety and reputation in 16 different specialties. Our commitment to excellence means that you receive the best care possible.

About Us

PrimeCare at Mass General is a medically focused, private elder care management service developed to meet the needs of elders and the people who care for them.

Learn About Our Services

PrimeCare at Mass General coordinates care and services for elders and the family and friends who care for them.

Frequently Asked Questions

Find answers to frequently asked questions about PrimeCare at Mass General, an elder care service program.

Testimonials

Learn more about what some PrimeCare clients have said about our services.

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Your support of PrimeCare helps us provide the best possible care today and expand what will be possible tomorrow.

Award-winning Medical Care

Mass General is recognized as a leader in patient care, education and research, and ranks among the most prestigious medical institutions.

Estacionamiento

Hay dos estacionamientos para pacientes y visitantes con entradas sobre las calles Fruit y Parkman. Para pagar una tarifa rebajada debe validar su boleto y pagar en el estacionamiento antes de subir a su carro.

Servicio de transporte del hospital (Hospital Shuttle)

Hay un servicio de autobus gratuito entre el recinto principal del Mass General y los centros de salud.