medical city arlington patient portal

Why choose Medical City Arlington?

Committed to providing the most convenient methods to fulfill your health care needs, Medical City Arlington offers online preregistration. What matters most to us is giving people the absolute best healthcare possible. Apply online today or register for an upcoming career event.

Where can I Park at Medical City Arlington Hospital?

Free patient and visitor parking is available at the Main Registration entrance of the Medical City Arlington Hospital, in front of the Professional Office Building A and the Emergency Department Parking lot.

Does Medical City Arlington offer 24 hour visitation?

Medical City Arlington promotes family-centered care, which includes 24 hour visitation. For more information on services and accommodations, contact the hospital administration. For families traveling to Arlington to be with a loved one who might be hospitalized away from home, the following information might be useful to you.

Is there a hospital in Arlington TX that is open?

An exclusive new hospital for women and babies is now open. Medical City Arlington is the first and only hospital in Arlington to be designated a Level II Trauma Center by the Texas Department of State Health Services. Slide 3: We Deliver Your DREAMS Every Day, Design the childbirth experience thats just right for you and your baby.

What is MyHealthONE app?

MyHealthONE simplifies the patient and caregiver experience. The easy-to-navigate healthcare mobile app lets you manage your health information and track your health journey in one convenient place. It's healthcare on your terms, when you need it.

How do I add my child to MyHealthONE app?

All caregivers must be at least 18 years old, have an active email address, and present state-issued photo identification to the patient's most recent hospital. When the hospital has processed the form, please call the MyHealthONE support team at 1-855-422-6625 to complete the caregiver enrollment process.

How do I get my medical records from Medical City Dallas?

Medical record copies can be released electronically, via email or on paper. You may ask questions about releasing your information by calling COIX at (888) 749-7952. Follow these instructions for completing the Authorization for Use or Disclosure of Protected Health Information.

Can I get medical records from a hospital?

During admission or stay at the hospital The nursing aide can secure the medical records for you. You may have the records requested within the day. Note: To avoid delays in filing of insurance claims, patients are requested to secure copies of their medical records before discharge.

How do I add another child to MyChart?

For an AdultGo to Your Menu > Share My Record.Under Who Can See My Record?, click Invite Someone.Follow the instructions to send an email invitation to the person who you'd like to have access to your MyChart account. That person will need to accept the invitation and confirm that they know your date of birth.

How do you add someone to FollowMyHealth?

Step 1: In the FollowMyHealth® platform, select “My Account” in the top right-hand corner. Then select “My Connections” from the drop-down list. Step 2: On this screen, click the button on the right that says, “Add Organization” and give the appropriate information.

Where can I request a medical certificate?

Where to Get Medical Certificate. A medical certificate is usually available from your doctor. If you recently had an illness, it would be easier to request for one. On the other hand, the operating room staff can also provide you with a certificate if you recently underwent surgery.

How do I request a medical abstract?

Go to the “Officer of the Day” (OOTD) to check requirements for requesting medical certificate or medical abstract. A Request Form and a number will be given to you.

Is medical City Dallas a Level 1 trauma center?

Level II Trauma Center Medical City Arlington and Medical City Denton are designated as Level II Trauma Centers.

How do I find information on a hospital patient?

Contact your legal counsel or your state hospital association for further information about the application of state and federal medical privacy laws to the release of patient information. emergency department patient may be released only if the inquiry specifically identifies the patient by name.

Can you access your own medical record via the computer system?

With limited exceptions, the HIPAA Privacy Rule (the Privacy Rule) provides individuals with a legal, enforceable right to see and receive copies upon request of the information in their medical and other health records maintained by their health care providers and health plans.

How long do hospitals keep medical records?

How long should hospital records be kept? They are as follows: Adult Medical Records – 6 years after the last entry or 3 years after death. GP Records – 3 years after death. ERPs must be stored for the foreseeable future.

MyHealth One Portal

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

Access to hard copies of medical records

To obtain a copy of your medical records, please complete, sign and date the medical records release form below and provide a legible copy of your valid photo I.D (e.g. driver’s license, military I.D or state I.D).

Medical Records Release

For more information, view the Instructions for Completing the Authorization for Protected Health Information.

Obtaining a Certificate

For parents, or patients over the age of 18, to obtain a Birth Certificate, an application must be submitted to the Bureau of Vital Statistics.

Where is the cafeteria in the hospital?

The cafeteria is located on the first floor of the hospital past the Medical Mall. Meals are served three times a day. Vending machines are also located in the cafeteria.

Is Wi-Fi available in the hospital?

Wireless (Wi-Fi) Internet access is available throughout the hospital, including patient rooms and public areas, free of charge for the convenience of our patients and guests. This public network can be accessed from anywhere within the hospital.

Does Medical City Arlington take responsibility for lost items?

We request that you leave all valuables at home. Medical City Arlington does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.

Online

Concerns or compliments about Medical City Arlington Hospital can be sent through the Contact Us page.

Phone

Patients and family members may call and request to speak to Patient Relations at (682) 509-6033, Monday through Friday, from 8:30am through 5:00pm Afterhours, weekends and holidays, please call (682) 509-6888. Note: We strive to return your call within the day; all calls will be returned within the next business day.

Appointment

Patients and family members can schedule an appointment to visit our office and speak with a Patient Relations team member at 682-509-6033. We can also meet with you where you are receiving care and/or attend family meetings.

How to contact Ameripath?

Ameripath (Unipath) - (800) 890-6220. Please be aware that use of the Bill Payment function above requires 128 byte encryption. You will be unable to use the service if your computer is not set-up to accommodate this system. View or Pay Bill Online. Patient Payment Estimator.

Is a hospital responsible for billing?

The hospital is not responsible for the billing, contracting or collection of these services. These groups may not be contracted with your insurance carrier. If your insurance carrier does not contract these groups, you may be responsible for payment to the providers.

Pre-register for your hospital visit

Complete pre-registration paperwork from the comfort of your own home.

Make an appointment with a provider

Find a doctor or nurse practitioner and schedule your office visit online.

CareNow web check-in - Urgent Care

Check in online to lessen the amount of time you spend waiting at the office.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (469) 506-1671 during regular business hours.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at (469) 506-1671 to let us know what you need.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (469) 506-1671 and our answering service will assist you.

Pre-Register Now

There are two options for online pre-registration. Please select an option below based on your reason for visiting Medical City Arlington. Please pre-register online at least 2 business days before your visit to the hospital to allow adequate time for processing your information.

Mammograms

At Solis Mammography we are dedicated exclusively to providing women with the best mammography experience they have ever had. At our Medical City Arlington women can expect a level of professional attention and personal care not found anywhere else.