medical city plano patient portal

What kind of hospital is Medical City Plano?

Medical City Plano is a 603-bed acute care facility with more than 1,800 physicians representing over 70 specialties and subspecialties. Our full-service hospital is Magnet® recognized for nursing excellence, accredited by The Joint Commission and designated a Level I Trauma Center.

Do you need a birth certificate for Medical City Plano?

If the record is needed urgently, please note STAT on the request. When a child is born at Medical City Plano, we submit the Birth Certificate information to the Bureau of Vital Statistics.

What happens to lost or stolen valuables at Medical City Plano?

Medical City Plano does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.

What is medical city healthcare doing to ensure patient safety?

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities. Visitors are limited to 2 per room. All children under the age of 12 must be accompanied by an adult.

How to contact the patient representative office?

Contact the Patient Representative Office at (972) 519-1161.

Where is the valet parking at the Doctor's Office?

Free valet parking is available at the entrance of Doctor's Office Building 1 (facing Coit) from 7:00am - 5:00pm, the Emergency Room entrance from 9:00am - 5:00pm, and the South Main entrance (15th street entrance) from 8:00am - 5:00pm.

What time does Lori's Hospital open?

Located in the Atrium Lobby, the shop is open from 9:00am - 8:00pm Monday - Friday, and from 10:00am - 6:00pm Saturday, and 11:00am – 3:00pm Sunday. To order flowers for a patient through the gift shop, call (972) 519-1270 .

Does Medical City Plano take responsibility for lost items?

We request that you leave all valuables at home. Medical City Plano does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.

Pre-register for your hospital visit

Complete pre-registration paperwork from the comfort of your own home.

Make an appointment with a provider

Find a doctor or nurse practitioner and schedule your office visit online.

CareNow web check-in - Urgent Care

Check in online to lessen the amount of time you spend waiting at the office.