mercy iowa city patient portal

What is the patient portal at Mercy Hospital?

Patient Portal. Mercy’s Patient Portal allows you to view parts of your electronic medical record from anywhere with Internet access. It provides personal health information about recent services you received at Mercy Hospital. Information for a specific visit to the hospital will be available 24 hours after discharge.

Can I use a patient portal during a medical emergency?

Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.

Where can I find NextGen clinic patient portal?

NextGen Clinic Patient Portal is now available at several MercyOne Clinics. The NextGen Patient Portal allows you to connect with your doctor or primary care provider at a time that works best for you.

How do I Reset my Password for the hospital patient portal?

For technical support or to reset your password (only for the hospital patient portal), call our Support Center at 1-877-448-1770. Please do not call your primary care physician.

What is NextGen Patient Portal?

The NextGen Patient Portal allows you to connect with your doctor or primary care provider at a time that works best for you. Request an appointment, communicate with your doctor’s office and get health information online.

Do you call the hospital patient portal?

Do not call the Support Center number for the hospital patient portal. If you are experiencing a medical emergency, please call 911 and do not use online messaging.

What is portal in health care?

The portal is a website, much like the websites you may use to bank, invest or check school records online. In our case, it lets you send and receive communication with your doctor’s office when it is convenient for you. It is tied to your clinic electronic health record so your doctor can easily send information from your clinic chart to your portal account.

What can you do with your NextGen Patient Portal?

Request an appointment time and look up your scheduled appointments online.