mercy regional medical center patient portal

What is the patient portal?

The patient portal is an easy and convenient way for patients to stay connected at any time of day. The center provides patient's online access to their medical records, physicians, and lab results. We want to make staying healthy and the recovery process as easy and stress free as possible.

What kind of hospital is Mercy Hospital?

Mercy Hospital is an 82-bed, acute-care hospital in Durango, Colorado. Mercy Hospital was founded in 1882 but has grown to become Southwest Colorado's largest and most technologically advanced medical facility.

Who is the CEO of Mercy Regional Hospital?

As CEO of Mercy, Patrick cultivates strong, trusting relationships with Mercy Regional Hospital’s board, associates, advanced practice providers, physicians and volunteers to impact the health and wholeness of every life, every neighbor and every community Mercy Regional Hospital serves.

What is it like to work at Mercy Hospital?

At Mercy Hospital, a team of well educated professionals takes care of patients at the hospital 24 hours a day. Patient care teams are tailored to the patient's needs, depending on the severity and type of illness or injury a patient may have.

About Our Hospital

Welcome to Mercy Hospital, southwest Colorado's largest and most technologically advanced medical facility. Continuing the legacy of care that began in 1882 when the Sisters of Mercy opened Durango's first hospital, Mercy Hospital is a not-for-profit, full service, acute care hospital designated as a Level III trauma center.

Volunteer

Mercy Hospital is committed to bringing the very best care and highest level of compassion to our community. We have many community members who volunteer at Mercy Hospital to help embody our commitment of care and compassion to our patients and family members every day.

Services

Mercy Hospital is Southwest Colorado's largest and most technologically advanced medical facility. Our areas of specialty include breast diagnostics, cancer care, emergency medicine, a level III trauma unit and radiology.

Visitor Information

We want your experience at Mercy Hospital to be as comfortable and relaxed as possible. We have put together a handful of information to provide you and your family and friends with answers to the most common questions we get asked. If you don't find what you are looking for here, please contact us and we will be happy to help.

All Visitor Information

Please read Centura Health's current COVID-19 visitor restrictions . Contact the hospital directly for additional individual visitor policies that may apply.

Programs and Community

The Mercy Hospital Foundation is a non-profit organization that is dedicated to soliciting, receiving and capably managing donations that support Mercy Hospital. The monies are managed and distributed by the Foundation Board of Directors.

Community Engagement Request

Centura Health hospitals receive many requests each year asking us to engage in community events and programs. Supporting the communities we serve in this way is a reflection of our mission: to extend the healing ministry of Christ by caring for those who are ill and by nurturing the health of the people in our communities.

Conveniently manage your health care

The portal provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Connecting the portal with other apps

We can help you locate your portal invitation, sign up, log in, and navigate within the portal, but we can't answer clinical questions. Please contact your healthcare provider for those inquiries. To learn more, click here .

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.