metro health patient portal

How do I contact MetroHealth Medical Center?

For general information such as directions, addresses, or visiting hours and visiting restrictions, please call 216-778-7800. Thank you for choosing MetroHealth Medical Center as your health care provider. We work hard to make your hospital stay as comfortable and beneficial as possible.

Why choose MetroHealth Medical Center?

We work hard to make your hospital stay as comfortable and beneficial as possible. Our nationally recognized multi-specialty medical center is the heart of The MetroHealth System, one of the largest, most comprehensive health care providers in Northeast Ohio. Providing you with the best possible care that meets your individual needs is our goal.

How do I get a copy of my MetroHealth Medical Records?

Fax: 216-778-2114. Business Hours Monday through Friday 8 a.m. to 3:30 p.m. Mailing Address Health Information Management Release of Information; G-108 2500 MetroHealth Drive Cleveland, Ohio 44109 Requesting Copies of Medical Records

What is MetroHealth telehealth and MyChart?

MetroHealth offers telehealth services for you to conveniently meet with your MetroHealth provider by telephone or video. And with a MyChart account and MyChart app, your experience will be even better!

How to contact MetroHealth gift shop?

Call the gift shop at 216-778-5676 for more information. This notice describes how MetroHealth may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes permitted or required by law. Summary of patient rights and responsibilities.

How to call the gift shop at the hospital?

The gift shop is located on the first floor, south of the main lobby. Call the gift shop at 216-778-5676 for more information.

What to do if your prescription has expired?

If your prescription has expired or you do not have any refills left, request a renewal from your provider. Download, Send, or Receive Medical Records. Download and/or send visit summaries to another provider. You can also download records you requested from Medical Records.

Does MetroHealth have telehealth?

MetroHealth offers telehealth services for you to conveniently meet with your MetroHealth provider by telephone or video. And with a MyChart account and MyChart app, your experience will be even better!

Patient Information

Family and friends may call 216-778-7800 to be connected to their loved ones. Patients have the right to restrict or opt out of having their information shared with visitors or callers.

Patient Relations

If you have concerns about the care you or your loved one is receiving, please speak with your doctor or nursing supervisor. If you feel that your issue isn’t resolved, contact Patient Relations at 216-778-5800 or email patientrelations@metrohealth.org.

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Trans Health

In 2020, insured patients help us provide thousands of dollars in services for the un-or-underinsured, just by using their normal copay. Services include healthcare, counseling and housing, clothing and food assistance.

Diversity, Equity, & Inclusivity Training

The LGBTQ+ community represents $917 billion in annual buying power. Becoming Certified Inclusive is a win-win for businesses.