micare patient portal

by Alexa Von 6 min read

What is the micare patient portal and healow app?

The miCare patient portal and Healow mobile app are convenient ways to access your health records and make appointments. You may use the patient portal to view records and schedule appointments. The Health Center continues to actively monitor the COVID-19 pandemic and its impact on their patient care and office protocols.

How does a new member get an email from micare?

When a new member has been added to the patient database with a valid email address, they will automatically receive an email from no-reply@eclinicalmail.com with the subject line “miCare: Patient portal access information” which contains the link to the patient portal as well as your username & password:

How do I enter reasons in the micare patient portal?

Enter a short description for “Reason”, select “Date From” & “Preferred Time”, then click “Search”: miCare Patient Portal miCare Patient Portal New User Instructions v1.0 Page: 10 of 10

What is micare health center?

A miCare Health Center is a primary-care clinic that provides patient-centric, employer-sponsored healthcare. It is located on-site at your workplace (or nearby), so your employees have quick and easy access to health services. It typically saves an employer or plan sponsor 15–25% over traditional fees for office visits.


TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

Making Appointments With The CUSD Health Center by miCare

The miCare patient portal and Healow mobile app are convenient ways to access your health records and make appointments. You may use the patient portal to view records and schedule appointments.

Qualified Employees

Treatment at the Clovis Unified Employee Health Center by miCare is limited to those covered by the Clovis Unified Health Plan. Employees who meet the employment terms that qualify him/her to participate in the district’s health plan may access the services of the health center, along with their covered dependents.

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

What does USG do?

The USG routinely intercepts and monitors communications on this IS for purposes including, but not limited to, penetration testing, COMSEC monitoring, network operations and defense, personnel misconduct (PM), law enforcement (LE), and counterintelligence (CI) investigations.

What is PHI in DOD?

Any protected health information (PHI) in your records may be used and disclosed generally as permitted by the HIPAA Privacy Rule (45 CFR Parts 160 and 164), as implemented within DoD. Permitted uses and disclosures of PHI include, but are not limited to, treatment, payment, and healthcare operations.

Is Tricare a trademark?

TRICARE is a registered trademark of the Department of Defense, Defense Health Agency. All rights reserved. AUTHORITY: 10 U.S.C. Chapter 55, Medical and Dental Care; 32 CFR Part 199, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS); and E.O. 9397 (SSN), as amended.

Can the USG inspect data stored on this IS?

At any time, the USG may inspect and seize data stored on this IS. Communications using, or data stored on, this IS are not private, are subject to routine monitoring, interception, and search, and may be disclosed or used for any USG-authorized purpose.