What is my Patient Portal?
This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.
What is MyChart patient portal?
With MyChart, you can:
- Get convenient care with E-Visits
- Read appointment notes with MyChart OpenNotes
- View your appointments
- Access your medical history
- Communicate with your care team
- Request prescription renewals
- View your test results
- Manage care for your loved ones
- Update your preferences
What is a patient portal account?
This helps provide patients with a comprehensive view of their specific health conditions. For example, through a patient portal app, a patient could view various types of data associated with one condition, including visit summaries, test results, and outcome goals.
What is a patient care portal?
With a patient portal, you can:
- Make appointments (non-urgent)
- Request referrals
- Refill prescriptions
- Check benefits
- Update insurance or contact information
- Make payments to your provider's office
- Complete forms
- Ask questions through secure e-mail
Technology
Treatment
Clinical significance
See more
Who Do I Contact For Help Logging in?
For helping logging in to either portal call Health Information at (802) 524-1060, they are able to support you with the log-in process. In order f...
What Do I Need to Create A Hospital Portal account?
To access the Hospital Portal you must first enroll and set up a secure account, to do this you will need the email address you provided during you...
What Do I Need to Create A Physician Office account?
To access the Physician Office Portal you will use the username and password, provided by your physician’s office. If you are unsure of your userna...
How Do I Access My Medical Record number?
By calling Health Information Management (HIM) at (802) 524-1060 you will be given your medical record number.
What Is My User Name and Password For The Physician Office Portal?
Your username and password (for the Physician Office Portal only) is held by your physician’s office. Call the physician’s office if you are a pati...
What Is A Patient Portal?
The Patient Portal is secure online access to portions of your personal health records. Helping you to better manage your health information, we gi...
Is The Patient Portal Secure?
Yes, when you log in you enter a secure site that is designed for the transfer of medical information.
Who Can Use The Patient Portals?
NMC’s portals are available for all adults aged 18 and older, as well as the authorized representatives of children from birth to age 12.
Why Did NMC Create A Patient Portal?
By bringing a Patient Portal to NMC we are increasing continuity of care with our patients, while also providing them ease and convenience. We feel...
What Does The Patient Portal Allow Me to do?
The Physician Office Portal will allow you to: 1. Communicate with your physicians and advance practice providers 2. View your office appointments...
Two Ways to Create Your MyHealthHome Account
Enrollment Invitation – Northwest Healthcare will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.
Connect to your MyHealthHome Account
If you have already signed up for MyHealthHome, click here to login to your account.
Note to previous Portal Users
Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.
Customer Support
Call (800) 669-4096 if you have difficulty registering or using this service.
Two Ways to Create Your MyHealthHome Account
Enrollment Invitation – Northwest Health will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.
Connect to your MyHealthHome Account
If you have already signed up for MyHealthHome, click here to login to your account.
Note to previous Portal Users
Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.
Customer Support
Call (800) 669-4096 if you have difficulty registering or using this service.
A Rich History of Heart Care
More than 20 years ago, Northwest Health took a giant step in revolutionizing cardiac care in Northwest Arkansas when the first-ever open-heart surgery was performed at Northwest Medical Center – Springdale.
History
The hospital opened in 1952 as Springdale Memorial Hospital. Harvey Jones, who was instrumental in the development of the city's first hospital, served as the first board chairman and continued serving on the board for 47 years.
Two Ways to Create Your MyHealthHome Account
Enrollment Invitation – Northwest Health will send a text and / or email to the email address and/or cell phone number you provided upon registration to the hospital. Follow the instructions in that message to create your account.
Connect to your MyHealthHome Account
If you have already signed up for MyHealthHome, click here to login to your account.
Note to previous Portal Users
Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.
Customer Support
Click here for technical support if you have difficulty registering for or using MyHealthHome.
How to Get Started
Get started today by enrolling in My Health Rec at your next inpatient visit. You can also set up your own patient portal account by using our self-enrollment tool. My Health Rec is available for all patients who have registered and had services provided to them from the facility.
How can I get access to my health records on the Apple Health app?
If you use an an iPhone, you can access this hospital’s health records. Follow these steps:
How will My Health Rec benefit me?
My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can:
Who is eligible to use the patient portal?
All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registration for all patients is being developed.
How do I sign up for the patient portal?
You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you would like to sign up for the patient portal. Soon after, you will receive an email invite that will provide a link to establish your own login and password information.
What do I need to enroll in the patient portal?
Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can include:
What lab results will be viewable in the patient portal?
Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not currently available. Results that are not included in the patient portal are:
Healthcare
- Northwest Medical Center - Springdale, accredited by The Joint Commission, is a 222-bed acute care facility serving Northwest Arkansas for more than 50 years. The hospital was the first in Arkansas to offer minimally invasive robotic-assisted surgery at the Northwest Robotic Surgery Institute as well as first in the state to earn national accredita...
Achievements
- More than 20 years ago, Northwest Health took a giant step in revolutionizing cardiac care in Northwest Arkansas when the first-ever open-heart surgery was performed at Northwest Medical Center Springdale. In 2011, the hospital raised the bar once more for cardiac care in our community as the first hospital in Northwest Arkansas to achieve accreditation as a Chest Pain …
Technology
- World-class diagnostic technology arrived again when the Springdale hospital purchased the states first flat panel catheterization lab used for cardiovascular imaging. This new technology provided instant patient benefits in the form of sharper X-ray images for physician evaluation, including internal 3-D images in seconds instead of limited 2-D images that could take more tha…
Treatment
- In 2016, the interventional cardiology team at Northwest Medical Center - Springdale became the first in the state of Arkansas to offer patients with coronary artery disease a new treatment option when a patient received the first FDA-approved dissolving heart stent. While stents are traditionally made of metal, the absorbable stent is made of a naturally dissolving material, simil…
Clinical significance
- And, most recently, the Springdale hospital became one of fewer than 50 hospitals that is part of the National Cardiogenic Shock Initiative (CSI), working with other major health systems to increase survival in patients with acute myocardial infarction complicated by cardiogenic shock (AMICS). The National CSI is a single-arm, multicenter study designed to assess the feasibility o…
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