northwest radiology patient portal

by Frederic Yost 6 min read
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What is the first screen in the Patient Portal?

After successfully logging in, the first screen you will see is the Home page. First time users should follow the prompts to complete the login process. Each time you login to the Patient Portal you can see notifications about New Forms, Appointments and New Messages.

How to send a message to a designated receiver?

For security purposes, messages can only be sent to designated receivers. Click on the "Address Book", for a list of approved receivers. You can sort the list by first name, last name or work group. Just click on the title to change the sort selection. You can select the names of one or multiple receivers and they will appear in the "Send To" box. Click on the "back arrow" to exit the list.

What does it mean when your RX is sent to your pharmacy?

When you see the status 'your Rx was sent an eRx' or the status 'Your Rx was called in', it means that your prescription was sent to your pharmacy. Otherwise please be patient or contact your doctor for details.

How to see when a message was sent?

After a message is sent you will be redirected to your "Sent" box. You will see the date and time your message was sent. You can also view your previously sent messages from this section.

Do you have to complete a new patient form?

For security reasons, each new or established patient must complete a one-time "New Patient" form. Each patient must be verified our office before any medical data can be provided. The New Patient form helps us verify the account. Users will not be able to make appointments or access other content without a verified New Patient form.

Do you need a username and password to access the system?

You will need your username and password information to access the system.

Two Ways to Create Your MyHealthHome Account

Enrollment Invitation – Northwest Health will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.

Connect to your MyHealthHome Account

If you have already signed up for MyHealthHome, click here to login to your account.

Note to previous Portal Users

Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.

Customer Support

Call (800) 669-4096 if you have difficulty registering or using this service.

What is 99072?

99072 Additional supplies, materials, and clinical staff time over and above those usually included in an office visit or other non-facility service (s), when performed during a Public Health Emergency, as defined by law, due to respiratory-transmitted infectious disease.

What is the CPT code for 99072?

The explanation of benefits statement (EOB) that you will receive in the mail following your appointment will include CPT code 99072 for#N#additional services and supplies utilized during the current Public Health Emergency (COVID-19).

InteleConnect

InteleConnect is a zero-footprint web-based clinician portal for securely accessing reports and images from any modern web browser.

InteleViewer

For most clinicians, InteleConnect will meet their needs. For those who need full diagnostic capabilities InteleViewer installed on a Windows PC is the best solution.

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