norton healthcare patient portal

Why choose Norton Healthcare?

For more than 130 years, Norton Healthcare’s faith heritage has guided its mission to provide quality health care to all those it serves. Today, Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond.

What is the Norton Healthcare mobile application?

The Norton Healthcare mobile application gives you instant, real-time access to information, your health records, locations of Norton Healthcare hospitals, Norton Immediate Care Centers and more — all at the tap of a finger. Connect with Norton Healthcare resources when you need them.

How do I obtain personal health information from Norton Healthcare?

Obtaining your personal health information is your right. Norton Healthcare is simplifying this process by allowing you to submit your request online. Release of Information Form. Click on Complete Request below to submit an online release of information authorization. Once submitted, your request will be processed within 14 business days.

Can I pay my Norton Healthcare Bill online?

Pay My Bill Online | Norton Healthcare Louisville, Ky. Whether it's a hospital, physician or Immediate Care Center, you can securely pay all of your Norton Healthcare bills online via a MyNortonChart guest account. Where to get a COVID-19 test

Who is not asked to visit patients?

Anyone who is ill is asked to not visit or accompany patients.

How many visitors are allowed per adult patient?

One visitor, age 18 or older, per adult patient. Two visitors, ages 18 or older, per pediatric patient.

How many visitors can an adult hospital have?

All adult hospital inpatients, except those in isolation, may have one visitor at a time, age 18 or older, 24/7.

Do you have to stay in the patient's room during a PPE visit?

All visitors must strictly follow personal protective equipment (PPE) guidelines and must stay in the patient’s room throughout the visit.

Schedule Your Vaccine or Testing

Vaccination appointments are available and strongly recommended for those eligible per state guidelines.

COVID-19 Treatment

If you are 12 years of age or older and symptomatic with confirmed COVID-19, you may be eligible for Emergency Use Authorization (EUA) antibody treatment.

Release of Information Form

Click on Complete Request below to submit an online release of information authorization. Once submitted, your request will be processed within 14 business days. Patient requests will be released to the patient’s MyNortonChart account if an active account is available.

Submit Documentation – Patient Request Completed Above

Supporting documentation may be indicated at the time of your request for release of medical information. You may now submit this required documentation online and a Health Information Management associate will verify and process the documents.

Submit Documentation

If you are the patient’s attorney or insurance representative and have an authorization form completed by the patient please feel free to upload both your request letter and copy of the signed authorization form here.

Contact Us

Health Information Management associates can be reached between the hours of 8 a.m. and 5 p.m., Monday through Friday, at (502) 629-8766 or via email at RequestStatus@nortonhealthcare.org. Please allow up to two business days for e-mail response.

Arthritis Prevention

No matter your age, staying active is one of the most important things you can do to keep your body healthy. Exercise is essential, whether you are trying to prevent arthritis or want to keep existing arthritis from getting worse. Daily exercise helps keep your joints working properly.

Joint Camp

Norton Joint Camp is a chance for you to learn about what to expect if you’re having hip surgery. You’ll get help preparing yourself and your home for your recovery. You’ll learn ways to minimize pain and recover faster.

Norton Joint Care Program

The Norton Joint Care Program includes comprehensive education and rehabilitation components. That way, you know what to expect before, during and after joint replacement surgery. Our whole-person approach and community atmosphere helps support you each step of the way.

Rehabilitation

Rehabilitation is a vital part of your care and quick recovery. Carefully following recommendations from your doctor and therapists can greatly improve your ability to get back to your routine as soon as possible.

What is a patient navigator?

A patient navigator assists with: 1 Education regarding cancer diagnosis, staging and treatment 2 Timely communication among patients, physicians and primary caregivers 3 Coping with physical and emotional needs 4 Scheduling and coordinating staging studies, consultations and referrals to improve convenience and minimize treatment delays 5 Connecting patients with appropriate health care and community resources 6 Access to a multidisciplinary, team-based approach to care 7 Transition between physicians’ offices and clinics 8 Identifying and addressing barriers to timely and appropriate treatment

Is patient navigation free?

Patient navigation services are free and available as often as needed by patients and families.