nyp.org patient portal

How do I get my medical records from New York-Presbyterian?

As of Feb. 1, 2020 patients who were seen at NewYork-Presbyterian/Columbia University Irving Medical Center, NewYork-Presbyterian Allen Hospital, or NewYork-Presbyterian Ambulatory Care Network can access their medical records through our new patient portal Connect, www.myconnectnyc.org.

What is the patient portal and how do I use it?

The patient portal is a personal health information site, hosted by NewYork-Presbyterian Brooklyn Methodist Hospital, through Cerner Health, which lets you make secure connections with health providers at NYP Brooklyn Methodist and manage your own personal health information.

How do I pay my NewYork-Presbyterian Hospital bill online?

If you have received a Hospital bill from NewYork-Presbyterian Hospital and would like to pay online, please visit the payment portal below. or find the correct phone number listed by Hospital location here.

How do I create a patient portal account at NYP Brooklyn Methodist?

If you are a patient at NYP Brooklyn Methodist and would like to create an account for the first time, please visit the Hospital’s admitting office OR click here to self-enroll. If you require assistance, please contact the patient portal technical support and customer service team at 877-621-8014, 24 hours a day, seven days a week.

What time does the HIM department open?

The HIM Department is open from 8:00 a.m. - 4:00 p.m. Sunday-Friday and is located on the first floor. To contact the Health Information Management Department from within the hospital, call extension 1090 or from outside, call (718) 670-1090.

How to contact Health Information Management Department?

To contact the Health Information Management Department from within the hospital, call extension 1090 or from outside, call (718) 670-1090.

Pre-Arrival COVID-19 Screening

Before you leave home for an on-site visit to any NYP location, please complete a brief symptom assessment using the NYP COVID Visitor Pass app. Access COVID Visitor Pass through the NYP Connect app, which is available for download in the Apple App Store and Google Play.

Checking in Before You Arrive

In all of our locations, we will have a streamlined check-in process. Before you arrive, forms and co-pays can be processed remotely. Where possible, you will skip the front desk, avoid unnecessary time in the waiting room and proceed directly to the exam room.

Screening at Welcome Station

Upon arrival, patients will be provided with a mask. In addition to pre-screening for COVID-19 symptoms before you arrive, you will be screened upon your arrival.

Staff and Patient Protection

Our care teams follow CDC guidelines, have the proper personal protective equipment (PPE) and wear it at all times. We have also established screening and testing protocols for our care teams.

Disinfection and Cleaning

Our locations are repeatedly and thoroughly sanitized throughout each day. Exam rooms are cleaned extensively between patient visits.

Visitors

For your safety, and the safety of our patients and staff, there are limitations on visitors. We will continue to follow the NYS Department of Health guidelines. View our visitor policy.

Visitor Policy Change due to 2019 Novel Coronavirus

In response to the evolving COVID-19 outbreak and in line with our revised Visitation Guidelines, only select entrances will be open at each Hospital throughout the NewYork-Presbyterian system. All other entrances will be closed and inaccessible to patients, visitors, and staff.