oak street health patient portal login

by Amelia Hagenes PhD 4 min read
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Is Oak Street Health Primary Care on Medicare?

Primary care for adults on Medicare. Oak Street Health provides professional, friendly medical care to Medicare patients and adults over 65. Request an appointment and find a doctor near you who is an expert in senior care. Why patients choose Oak Street Health.

How do I contact Oak Street health?

Call Oak Street Health at 888-312-5842! We are always here to help you. Government public health authorities are asking patients to stay away from hospitals unless you are having a medical emergency. 911 is always available, but in these extraordinary times, we ask you to call Oak Street Health first in all but extreme circumstances.

How do I access the patient portal?

Once you have a username and password, you can access the Patient Portal. Click here for instructions on using the Patient Portal.

What can I do with the Oak Orchard health patient portal?

NOTE: The Oak Orchard Health Patient Portal relates to services provided at Oak Orchard Health ONLY and does not include health information from any other health-care facilities. There’s so much you can do with the Patient Portal. See test results that have been reviewed by your providers, such as x-ray and lab results.

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Do you have an upcoming telehealth visit with us?

At Oak Street Health, our video visits let you see your doctor from the convenience of your home, while giving us the full picture of your health.

Video visits are easy to use and set up

Video visits are a great way for your provider to give you a thorough exam, especially when you can’t come in for a visit.

Experiencing COVID-19 symptoms? Try our symptom checker

People with COVID-19 can experience a wide range of symptoms, including fever, cough, shortness of breath, difficulty breathing, chills, repeated shaking with chills, muscle pain, headache, sore throat, and loss of taste or smell.

Confused by Medicare or insurance?

Our Patient Relations Managers can help patients understand their Medicare, insurance, and benefits. Your Patient Relations Manager is happy to help you:

Resources For You

Read our guide on hearing aids, including signs and symptoms of hearing loss, information on visiting an audiologist, what to expect from a hearing aid, and more.

How to log into a patient portal?

To login, begin by clicking PATIENT PORTAL at the top of the web page. Enter user name and password. Click Log in. Along the top and left side of the screen are various options.

How to request labs?

To Request A Lab, Contact the Medical Staff/Physician, Request A Refill. Click on “My Messages”: Click New: To request labs, a prescription refill or if you wish to contact your physician/care team choose “Ask a medical question”: Fill out the necessary information and click “Send”:

Primary care for adults on Medicare

Oak Street Health provides professional, friendly medical care to Medicare patients and adults over 65. Request an appointment and find a doctor near you who is an expert in senior care.

Why patients choose Oak Street Health

Our primary care doctors go above and beyond to make sure our patients feel safe and well-cared for. But don’t take our word for it, see what people are saying about us.

Get the healthcare you need, when you need it

Oak Street Health provides an unmatched patient experience with primary care providers who are specialized in caring for Medicare patients with a focus on preventative care.

Approved by AARP

AARP approves Oak Street health as a primary care provider for Medicare-eligible adults. Find out why by scheduling an appointment today.

Every visit to the doctor should be a great experience

Traditional healthcare makes it difficult to truly put patient health and wellness at the center. Our model does.

Meaningful careers for providers

Feel empowered to put patients first. Learn why 95% of our providers would recommend Oak Street Health to other clinicians.

We accept Medicare and most Medicare Advantage plans

We accept most major insurances, including Medicare and Medicare Advantage plans from these leading insurance brands.

Set up your account easily

If you have an email address and you are at least 18 years old, all you have to do is give your email address to a staff member to register. Or call (585) 637-3905.

Change your username

Your email address will be your username, but you can change your username to something different. Just let us know and we’ll update it for you while you’re in the office or call (585) 637-3905. After you’ve changed your username, you’ll get an email with the new username and a temporary password within 24 hours.

Get the app

Download the Healow app on Google Play or the Apple Store. Once the app is installed and running, it will ask you for a “practice code,” and that code for Oak Orchard Health is ACJFAA.

Make sure your medical records are correct

If you have questions about your medical records or see a possible error call our Medical Records Department at (585) 637-3905, ext. 210.

Get access to the care you need

Experience the Oak Street Health difference, and see what it’s like to be treated by a care team who are experts at caring for older adults.

Meet your care team

Your care team works with you to create a personalized plan that helps you stay healthy and on track.

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