patient payment portal

by Prof. Jude Jacobi 8 min read
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How to effectively collect patient payments?

  • The ability to reach out to patients via phone, email and text messages. ...
  • Determine who will handle self-pay balances: your staff or outsourcing to a vendor? ...
  • Most importantly, engage with the patient early in the process and, upon contact, use effective communication to set expectations and achieve your goal of collecting self-pay balances.

What is patient pay services?

They are responsible for greeting patients/families and collecting and entering demographic, payment and insurance information ... but this time for training and job opportunities as Patient Services Representatives." "This partnership is emblematic ...

How to post patient payments?

To post an ERA payment:

  • Click the Post Payment link next to the ERA you want to process
  • Match all line items reading No Match Found
  • Review the information in the ERA Payment Poster
  • Click the Post Payment button

How to select a payment service provider?

Cons:

  • Not as much customer support for beginners
  • Could risk frozen or cancelled accounts
  • Less specialist guidance

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