patient portal covenant

What are the benefits of patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

Do you have a patient portal?

Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here.

What is a patient portal in healthcare?

Patient portal applications have become an integral part of the digital transformation of healthcare in America, and certain features, like scheduling and bill payment, are a must-have. February 14, 2022 - With the advent of online retail and e-banking ...

Do you have the patient portal?

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

What is the purpose of a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.

What are the features of a patient portal?

Key Features of Patient PortalsEncrypted and password-protected login to a personal profile.Health history, diagnoses, allergies, and chronic conditions view.Lab test results, discharge summaries view and download.Treatment, procedures, and medication plan view.More items...

Are patient portals confidential?

Your Health Information Is Private, Secure, and Protected To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.

What are the benefits and challenges of implementing a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.

What are the disadvantages of a patient portal?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

Are patient portals HIPAA compliant?

Patient healthcare portals help medical practices adhere to HIPAA regulations both by providing patients with easy access to their medical records and by using security measures to protect those records.

How do you keep patient portals secure?

Here are five ways organizations can bring their patient portal security up-to-date and keep their networks safe from unauthorized access:Portal sign-up process should be automated. ... Keep anti-virus and malware software up to date. ... Multifactor verification is a must. ... Protect patient identities with identity solutions.More items...•

What is the most popular patient portal?

Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•

How do you implement a patient portal?

9 Steps to Implement a New Patient Portal SolutionResearch Different Portal Solutions. ... Look for the Right Portal Features. ... Get Buy-In from Key Stakeholders. ... Evaluate and Enhance Existing Workflows. ... Develop a Comprehensive Onboarding Plan. ... Be Prepared for a Successful Go-Live. ... Seek Out Painless Portal Migration.

Who has the best patient portal?

Healthcare IT rating agency KLAS recently selected athenahealth's athenaCommunicator as the #1 patient portal, with a score of 91.8 on the most recent Best in KLAS awards . athenahealth's suite was also ranked #2 overall for practice sizes from 1-75 physicians.

Four Ways You Can Enroll

Ask your physician’s office or hospital registration rep to email you a portal invitation

Download our app

After you enroll, download the MyCovenantHealth app from the Apple App store or Google Play store .

Connect with other health apps!

Connect your MyCovenantHealth account with other health apps. Learn how this process works.

What if I have problems signing up?

We are here to help get you enrolled. Submit an online request or call us at (865) 374-5260, Monday through Friday from 8 a.m. until 5 p.m. If you are asked to leave a message, we will call you back as soon as we can during business hours.

Medical records prior to July 2018

Hospital records from before July 2018 can be obtained by calling Covenant Health Information Management at (865) 374-5269.

Claiborne and Cumberland Medical Center medical records

For records at Cumberland Medical Center, please call (931) 459-7779 or visit Cumberland’s patient health portal website for more information.

Virtual Office Visits

In order to protect our community and prevent the spread of infection, Covenant HealthCare has implemented virtual office visits with the majority of Covenant Medical Group primary and specialty care providers. Virtual office visits allow patients to maintain regular appointments with Covenant Medical Group providers without having to physically go into an office.

Schedule a COVID-19 Vaccine Appointment

COVID-19 vaccine scheduling is now open online to people ages 16 and older. Schedule your appointment today through MyChart. Not a MyChart user? No problem.

About MyChart

MyChart is your secure link to your personal medical record 24 hours a day.

New Electronic Health Record System for Swedish Hospital Services

Swedish Hospital inpatient and outpatient services are now on one electronic health record system and Patient Portal.

NorthShoreConnect

NorthShore Connect provides Swedish Medical Group and Swedish Hospital patients with a single Patient Portal and special features, including the ability to :

Meditech Swedish Hospital Portal Users

For services received at the hospital's main campus prior to the transition to NorthShore Connect, you may continue to visit your Meditech Patient Portal. For help, call 773-989-1398.