patient portal methodist

by Anya Kunze MD 10 min read
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What are the benefits of patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

Do you have a patient portal?

Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here.

Do you have the patient portal?

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

What is our patient portal?

What is a patient portal? A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:

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An online tool for managing your health

Methodist My Care can help you manage your health by bringing your electronic medical records and other resources to your fingertips. The secure online portal is available via desktop computer, mobile device or the Methodist My Care app. It allows you to:

What is Methodist My Care?

Methodist My Care is a secure online tool for patients of Methodist Health System. It’s a convenient way for you and your family to access your health information through our patient portal and communicate with many of your care providers. Methodist My Care is available via desktop computer, mobile device or the Methodist My Care mobile app.

I signed up for the patient portal but have not received my email invitation. What should I do?

Check your junk mail folder. Your email invitation from My.Bestcare or IQHealth.com may be there.

Who can I enroll on Methodist My Care?

Patients 18 and older can enroll. As an adult, you can enroll yourself and any of your children who are 17 or younger.

Can I make appointments with and send messages to any Methodist Health System care provider through the patient portal?

Clinic and hospital staff can confirm if you can make an appointment or send a message to a particular provider. When scheduling appointments through the patient portal, available providers’ names will display on a drop-down menu. When sending messages, available providers’ names will display in a search field.

What is the turnaround time for replies to messages sent through the patient portal?

We will make every effort to respond to your request within 24 hours. Messages received after business hours, on holidays or during weekends will be reviewed the next business day.

What if I see an error in the information on my account?

Please send a message through the patient portal or call your care provider’s office.

What is MyHealth One?

MyHealth One is a secure, personalized online environment that connects patients and caregivers to helpful tools and personal health records through SAHealth.com, Methodist Healthcare’s website.

What is the timing of clinical information viewable by patients in MyHealth One?

Transition of Care: Immediately. Content in the transition of care/summary of care isvisible to patients once the data has been delivered fromMEDITECH, which may be immediately after finalization in MEDITECH or upon discharge

How can my patients access MyHealth One?

Your patients can create an account today at www.SAHealth.com/MyHealthOne. They do not have to be an inpatient at our hospitals.

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