Resetting Password on Athena Patient Portal
If you forget your password, you will need to verify your username, date of birth and zip code. If you do not know any of the information below or you are having trouble recovering your password, contact the MyChart helpdesk (503) 494-5252.
Please verify your personal information. If you do not remember any of this information, you will have to contact your Patient Portal help desk at 866-662-6161 to help you regain access to your Patient Portal account.
0:001:18How To Change Your Password | NextGen eFile Access - YouTubeYouTubeStart of suggested clipEnd of suggested clipFile access starting at the login page we're going to click on the forgot password button. And thisMoreFile access starting at the login page we're going to click on the forgot password button. And this will prompt us to enter our username. So we'll enter the user name for this.
If you have problems setting your LSUHSC User ID password, please call the New Orleans Help Desk at (504) 568-HELP (4357) or (800) 303-3290. If you have problems setting your LCMCHealth User ID password, please contact the LCMC Help Desk at (504) 702-4357.