patient portal smg

by Prof. Theron Mayert V 8 min read
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How do I contact the Summit Medical Group patient portal?

For help registering or for answers to your questions about the Summit Medical Group patient portal, please call 908-790-6500. Welcome to our PATIENT PORTAL! The portal allows you to communicate with us easily, securely and at your convenience, 24 hours a day, 7 days a week.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

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NEED HELP?

For help registering or for answers to your questions about the Summit Medical Group patient portal, please call 908-790-6500.

Welcome to our PATIENT PORTAL!

The portal allows you to communicate with us easily, securely and at your convenience, 24 hours a day, 7 days a week.

What is MyChart?

MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to:

How do I sign up?

Patients who wish to participate will be issued a MyChart activation code during their clinic visit. This code will enable you to log in and create your own username and password. If you were not issued an activation code, you may call your primary care clinic to get one or ask to sign up during your next office visit.

Who do I contact if I have further questions?

You may e-mail us at mychart@bmctotalcare.com or you can call our MyChart Patient Support Line at 1-541-382-2811.

When can I see my test results in MyChart?

Test results are released to a patient’s Summit Health MyChart account after their provider has reviewed them or after 3 days regardless if the provider has reviewed the results. Tests that are sensitive nature may not be released to Summit Health MyChart.

Why are certain test results not shared electronically via MyChart?

Your provider is able to determine which types of test results are able to be accessed through MyChart. Further, tests of a very sensitive nature are not released to MyChart, however, clinical staff will contact you with results.

If some of my health information on MyChart is not correct, what should I do?

Your MyChart information comes directly from your electronic medical record at your doctor’s office. Ask your doctor to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record each visit.

If I send a message to my doctor or nurse, when can I expect a reply?

Responses to any communication received through Summit Health MyChart, including prescription refills, will be addressed within two business days. When new information is available in Summit Health MyChart, a message is automatically sent to the patient’s email address, notifying him or her to login and view the information.

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