patient portal st john

by Carley Skiles MD 5 min read
image

How do I get help in the patient portal?

If you have difficulty in the Ascension St. John Patient Portal with logging in, creating your account or navigating the site, help is available 24 hours a day by calling 1-877-621-8014. If your security answer is not working, you have forgotten your answer, or cannot locate your MRN number, contact the PulseLine at 918-744-0123.

How do I sign up for the Ascension St John patient portal?

Ask any Ascension St. John staff in the clinic, hospital, or urgent care to help you sign up for the Ascension St John Patient Portal in person or by phone. To enroll online, click here. To view your Patient Portal health information whenever you like, bookmark or visit www.Ascension.org/StJohnPatientPortal. Who can access your account?

What is included in the patient portal?

Our patient portal contains medical records for patients who visited St. John’s Health in Jackson Hole, Wyoming or one of our physician practices since October 22, 2018. Request, book, and keep track of appointments with our physician clinics

How do I add a proxy to my Patient Portal?

If you are in person at your clinic, you can fill out the required paperwork to add a proxy. If you are registering online, please call your clinic to add a proxy. Parents of minors: The Ascension St. John Patient Portal account you set up for your child will be closed after they turn 18.

image

Can you find MRIs on the portal?

Diagnostic images, such X-rays, MRIs, and CT scans, are not available on the portal, although the interpretive reports are. For help accessing these types of records or any other records you can’t find on your portal, contact Health Information Management .

Is there a mobile version of HealtheLife?

Is there a mobile version of my HealtheLife portal available? Yes, Cerner Corp provides an app called HealtheLife that connects to your St. John's patient portal. To download, search "HealtheLife" in your smartphone App Store. This app is separate of the St. John's On-Demand Care app available in Google Play and Apple App Store.

What is the number to call for an appointment at St John's?

If your security answer is not working, you have forgotten your answer, or cannot locate your MRN number, contact the PulseLine at 918-744-0123. If you encounter issues with the Ascension St. John Appointment Check in and Bill Pay portal, please call your local Provider’s office for assistance.

Can I give someone access to my St John's patient portal?

Rest assured your information will always be kept confidential between you and your Provider. However, you can choose to give another person access to your Ascension St. John Patient Portal account. They will be called your proxy.

image