patient portal tennova

What's new at Tennova Healthcare-Clarksville?

Tennova Healthcare - Clarksville is pleased to offer patients easy, secure and convenient access to their personal health information via its new MyHealthHome online portal, with access to information for visits starting on 12/6/2021 . Through our new MyHealthHome patient portal, you can:

What is the patient portal and how does it work?

The Patient Portal is a centralized and secure online resource where you have 24-hour access for viewing your medical records, downloading new patient forms, request appointments, review lab results, request prescription refills, pay bills and send a secure message to their provider.

How do I get information from the previous patient portal?

Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that. Call (800) 669-4096 if you have difficulty registering or using this service. Grant Account Access to a Designated Caregiver / Guardian Have Questions?

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

What is the phone number for Patient Portal?

We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1-855-624-2844, Option 2. This number is available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

What is patient portal?

The Patient Portal is a secure, online home for your inpatient hospital health information. In the Patient Portal, you can:

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

General Questions

What is MyHealthHome? MyHealthHome is a free, secure online patient portal that gives you access to your health information anytime, day or night. The new patient portal is powered by Cerner.

Enrollment

How do I set up a new MyHealthHome account? Click here for instructions on how to create a MyHealthHome account.

Access

How can I access my child’s or other family member’s health information? If you are interested in MyHealthHome access for your child (ren) or an adult for whom you are legally responsible and that individual is a patient, you will need to request access via the instructions here for information on how to grant access to a designated caregiver/guardian..

Privacy & Confidentiality

Will my portal information be secure? Yes. MyHealthHome uses a secure, encrypted connection and all health data is stored on a secure server. Personal and medical information in the MyHealthHome portal remains confidential. Only you – and those you authorize – are able to see or gain access to the information in your portal.