pcc patient portal athena

How do I access my PCC patient portal?

With a MyPCC account, you can access this information through the PCC website. You will log into the portal using a secure username and password. PCC's new electronic health record is athenahealth. This product's Patient Portal will make communicating with your provider and your health center much easier.

What is the athenahealth patient portal?

Athenahealth's award-wining patient portal is mobile-optimized, providing you with 24/7 access from any device. In addition to an improved Patient Portal, athenahealth brings patients automated messaging and additional operator support.

What can I expect from PCC?

Automated Messaging - Look forward to receiving automated phone calls, emails, or text messages (based on your preference) from PCC to remind you of your appointments, billing, and preventive and follow-up care. Also, you will be notified when test results are available in the Patient Portal.

How do I sign up for PCHC's eHealth patient portal?

Sign up for PCHC’s eHealth Patient Portal: Simply call your provider’s office or 207-404-8000 and ask to sign up! At your next appointment, tell the front desk staff that you would like to sign up for our eHealth Patient Portal. You can also call 992-9200 and sign up over the phone.

Is there an athenahealth Patient Portal app?

Designed for doctors and healthcare providers, the athenaOne app is a secure, mobile extension of athenaNet clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaNet credentials to get started.

How do I set up a Patient Portal for Athena health?

How To Create A Patient Portal Account on Athena for Vida Health MembersClick the Patient Portal link in the email or text message. ... Confirm your email address and enter your password twice. ... Select a security option and then click the Setup button below that option.

What is the app for Patient Portal?

The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider.

How do I send a patient message in Athena on the portal?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

How do I register on Athena?

Registration is easy: Go to http://web.mit.edu/register on any browser that supports Java applets. or go to any Athena workstation that displays the words "Welcome to Athena" and make sure the login window appears. Click on the Register for an Account button at the bottom of the login window.

How do I reset my athenahealth account?

Enter the email address that you use to log on to the Patient Portal and click “Email Me”. Check your email, read the message that you receive, and click the password reset link in the message. On the Reset Password page, choose how to verify your identity: Receive a call at your home or mobile number.

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.

Do patients use patient portals?

Among individuals who were offered a patient portal, about eight in 10 were encouraged by their health care provider to use it. Seventy-one percent of individuals encouraged by their health care provider accessed their portal at least once in the past year compared to 48 percent who were not encouraged.

Do doctors like patient portals?

The findings, published in the journal Health Affairs, indicate a lack of physician, health system and insurer engagement in promoting portal use—nearly 40% of patients in the study reported not being offered it.

How do I send a message through Patient Portal?

0:130:49Patient Portal – How to Send a Direct Message to Your Provider?YouTubeStart of suggested clipEnd of suggested clipOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.

How do you add a PDF to Patient Portal?

Sign-in to the Patient Portal on your mobile device. Tap Messages. Tap Compose Message. Tap Attach files, then select the appropriate file from your mobile device.

How can I email Athena?

This client is run by default if you click the "Mail" button in the panel at the bottom of the screen. From the "Actions" menu, choose "Compose New Message". Fill in the To, Subject, and Body of the message as normal. Then, from the "Insert" menu, choose "Attachment...", and select the file(s) to attach.

What is patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online.

How to reset password on patient portal?

Sign in to the Patient Portal, go to Security Settings, and reset your password. Click Forgot your password on the sign-in page and enter your email address to request a password reset email. Contact your provider's office and request a password reset email.

What is family access?

A family access account allows you to access multiple patients' information using one Patient Portal account. If you are a patient at the practice, you can also view your own information using the same account. Your access level to each patient is managed by the patient or by the practice.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal.

What does the status line on a portal message mean?

The “status” line for each portal message indicates whether or not a message has been read. When a portal message is opened, the status updates from “Unread” to “Read” with a timestamp of exactly when the message was opened, and which user opened it.

Can you use a filter in PCC EHR?

As with other queues in PCC EHR, you can use filters to display exactly the items that pertain to you. If it’s your job today to handle incoming portal messages, you can use the “Task” filter to select “Portal Message”.

Can a patient use a PCC EHR?

Patients and family members can use the patient portal (My Kid’s Chart) to send secure messages directly to your practice. Your practice can use PCC EHR to read and respond to messages, create and send new messages to portal users, and communicate with families and answer questions.

Can a document be sent to a portal?

Portal messages are always sent to one, specific portal user. When you attach a document to a message, it will be sent only to that portal user. However, your practice can also make documents visible to all portal users, as part of the patient portal record. What workflow should you follow to ensure that a document is only shared with one user?

Can you send a portal message with attachments?

You can send portal messages with attachments. For example, you could send a lab result or important handout in a portal message with an accompanying explanation, and your families will never lose their copy. Families will see your attachments within the portal message, which makes the document much easier to find.

Cloud-based Healthcare Software, Inspiring Confidence for All

Optimize your business with a single cloud-based platform that connects your care, services, and financial operations.

Transitions of Care

Integrated care coordination isn’t a dream. It can become your reality when patient data is accessible and actionable. Break down data silos across community-based healthcare and get a complete picture of your patient. It’s time to rest easier knowing your patient journeys are smooth and safe.

Better Outcomes

Connecting care teams with the right data is a game changer. Relationships between acute and post-acute partners strengthen, care outcomes improve, case management is scalable, and operating in a high-performance preferred partner network becomes second nature.

Financial Health

Simply put, without the right data you can’t be accurately reimbursed for the quality care you provide. Connect your care delivery and billing teams with healthcare’s most advanced cloud-based software to shorten your revenue cycle, close business months faster than ever, and improve your bottom line.

Fostering Innovation

Technology is transforming the future of healthcare and we are leading the charge. We’re doubling down on innovation, and investing in brave new ideas to improve care for our most vulnerable – and the healthcare ecosystem that serves them. Join us. Become a change-maker and help solve some of healthcare’s biggest challenges.

News and Resources

Continued growth further positions the company to improve care delivery through quality data-driven insights. Mississauga, ON – September 24, 2021 – PointClickCare, the leader in...

What is the PCHC Patient Portal?

Our eHealth Patient Portal makes it easy to access your health care, whenever you need it, and wherever you are! Simply log in to this secure website on your computer or mobile device. Once logged in, you can:

How to Sign Up

Sign up for PCHC’s eHealth Patient Portal: Simply call your provider’s office or 207-404-8000 and ask to sign up!

What Can You Do With the Patient Portal?

Sign in to pay a bill, view statements, switch to paperless billing, and more. Or you can pay as a guest. Please use the online BILL Pay for statements dated after 2/1/2020 which will include the provider ID Number

Already Signed Up? Log-in Below!

Call your provider’s office and tell them you have a question about the Patient Portal. They can transfer you to the correct person to help you. You may also email us anytime: patienthelpdesk@pchc.com