polyclinic patient portal

How do I make an appointment at Polyclinic now?

Request an appointment online or call New Patient Services at 1-206-329-1777. For medical concerns that need attention fast, go to Polyclinic Now, our urgent care clinic. Have a face-to-face visit with your doctor from the comfort of your home.

How do I sign up for a polyclinic account?

Email or text — Ask your doctor’s office to send you a sign-up email or text. At the clinic — Ask a Polyclinic team member to help you sign up during your visit. In each instance, you’ll receive an access code that's valid for a certain period of time. You'll need this code to open your account.

Why choose the polyclinic for billing?

Our billing department offers high-quality service and help when you need it. The Polyclinic accepts most major insurance plans. You are responsible for making sure that we have correct billing information.

What insurance does the polyclinic accept?

The Polyclinic accepts most major insurance plans. You are responsible for making sure that we have correct billing information. At every visit, we need to see your government-issued ID and insurance card. We will also confirm your address and phone number. Copays are due at the time of service.

COVID-19 testing

COVID-19 testing is available only for established patients at this time. We’re not able to accept testing appointments for return to work, travel, events or to confirm a positive home test.

Medicare and The Polyclinic

Learn about your Medicare plan options and how they work with your doctors. We’ll put you in touch with a licensed insurance agent who specializes in Medicare. An agent can answer your questions, compare plans and help you enroll in the plan that’s best for you.

Videos

Lloyd David: "Hi, I'm Lloyd David, CEO of The Polyclinic. I've been working with our excellent group of providers and staff here for the past 25 years. This is not the first time we've had to take exceptional measures to protect the safety of our patients and our staff. There was ebola in 2014, and the H1N1 pandemic in 2009.

Covered and noncovered services

Insurance coverage varies by plan. Please find out what your plan does and does not cover:

Referrals and authorizations

Some insurance plans need a referral or pre-authorization before your appointment:

Payment arrangements

We understand there are times when you may not be able to pay your bill in full. To make special payment arrangements, contact us by email. Please include your full name, date of birth or account number (if you have it). O r call our financial services department at 1-206-860-4500, Monday–Friday, 8 a.m.–4:30 p.m.

Motor vehicle and third-party billing

Motor vehicle and third-party injury claims are your financial responsibility. As a courtesy, we will submit a claim to a third party. If we don't receive payment within 90 days, you are responsible for paying the claim.