sacred heart hospital patient portal

by Kenya Corwin 6 min read

Is there a patient portal for Sacred Heart Bay?

Patient portal for hospital patients of ASH Pensacola, ASH Emerald Coast, ASH Gulf, and ASH Bay (Bay Hospital visit 10/10/20 and after). The designated web portal for patients of Sacred Heart Medical Group and Sacred Heart Women's Care Center. Patient portal for patients of Ascension Sacred Heart Bay whose hospital stay was 10/9/2020 or before.

What's new with Ascension Sacred Heart's patient portal?

We are excited to announce that Ascension Sacred Heart will be using a new vendor for our Patient Portal for your hospital-based health information. Your patient portal will include components of your medical record from hospital stays at Ascension Sacred Heart hospitals.

What is included in my Patient Portal?

Your patient portal will include components of your medical record from hospital stays at Ascension Sacred Heart hospitals. It only takes a few minutes and four simple steps to set up your personal patient portal, available anytime from your computer, tablet or mobile device!

Why choose myhshs Sacred Heart Hospital?

HSHS Sacred Heart Hospital offers our patients one of the easiest tools for health care management. MyHSHS powered by MyChart is a free online personal health record that you can access securely from your home computer, laptop or mobile device.


How to contact Ascension Sacred Heart Bay?

If have questions about your medical records, you can contact the Ascension Sacred Heart Bay's Release of Information office at 850-747-6287. Should you have any difficulty registering for this service or accessing your account, please call our Toll Free Support Hotline at 1-866-735-2963. To register: Click here.

What is the phone number for follow my health?

Should you have difficulty accessing your account, please call our Toll-Free Support Hotline at (877) 621-8014. Historic data for hospital-based data up until September 7, 2018 will continue to be available through your previous Follow My Health Patient Portal here.

Does the Ascension Patient Portal include Sacred Heart visits?

Please note that the Ascension Patient Portal does not include records from your Ascension Medical Group Sacred Heart visits. To access this information, you will sign up for the Medical Group Patient Portal with these steps:

How to create a patient portal?

Step 1: You will receive an email invitation to create your patient portal account. Click on the link provided in the email to start the registration process. Step 2: Enter your Date of Birth, and then fill out the Username and Password fields. Email Address and Phone Number are optional.

When will a summary of care document be posted to the patient portal?

After each admission to the hospital a new summary of care document will post to your patient portal. You may access the document any time after you are discharged. Once the initial email has been sent, the patient or authorized representative will not be sent new emails with each new visit.

What is the phone number for the MEDICAL RECORDS?

If you have trouble logging in or accessing the Patient Portal, please contact the Medical Records department at 706-356-7835 Monday through Friday from 8am - 4:30pm ET.

Can family access my portal?

Can my family/friends access the information found on my Portal? Yes, but only after you have given them permission. As a patient of St. Mary’s Sacred Heart Hospital, you can choose to give an authorized representative access to specific hospital visits. You will be asked this information during the admission process.

Do hospitals have to provide electronic patient records?

In compliance with the federal government’s Meaningful Use Initiative, all hospitals will soon be required to provide patients (and/or a patient-authorized user) access to their patient record electronically.

How to contact Providence Sacred Heart?

If you have a concern about your care, you may: E-mail Patient Relations. Call 509-474-3000.

Where is the cash machine in Providence Sacred Heart?

There are two cash machines located on the Providence Sacred Heart campus. In the main tower the cash machine is on the L3 level just outside the cafeteria entrance. You can also access the cash machine in the Doctor’s Building West Tower outside the Washington Trust Bank branch.

What to do if you accidentally bring valuables to the hospital?

If you accidentally bring valuables to the hospital, send them home with a friend or family member. Note: Sacred Heart Medical Center is not responsible for lost items. Meals & room service. For your convenience, a patient menu is located in your room, listing the options you have for meals and snacks.

Where are the family waiting rooms in the hospital?

Family waiting areas. Family waiting rooms are located throughout the medical center. Each floor of the main tower has a small waiting room off the elevator lobby. The Children’s Hospital and Women’s Center also have a waiting room on each floor.

What time does the hospital have dinner?

Dinner: 4:30 - 7 p.m. The Café is located on Lower Level 3 (L3) of the hospital. Soups, salads, sandwiches, beverages and other items are available between meal times, as is the coffee/espresso service. The Snack Bar, also on L3, is open 24 hours. Vending machines provide an assortment of food and beverages.