smart patient portal

How do I contact HealthSmart support?

If you are accessing the website for the first time and you need assistance, please email Support.Information@healthsmart.com or call 1-800-638-0968.

What is the new smarthealth mobile app?

Now available, the new SmartHealth mobile app makes your SmartHealth benefits information more accessible. Continue Reading › Enhanced Disease Management Program for Diabetes Ascension’s national care management team offers an enhanced disease management (EDM) program for diabetes.

How do I contact the MyHealth help desk?

Our Help Desk can be reached at 1-800-638-0968 between the hours of 8:00 am and 5:00 pm Eastern Time, Monday – Friday. myHealth is your gateway to accessing all the tools to manage your health in a single website. You can also stay connected through our smartphone App that’s designed to help you use and manage your healthcare coverage anywhere.

What's new with Ascension smarthealth medical plan?

Check here for important updates, reminders and resources related to the Ascension SmartHealth medical plan. We’re excited to introduce SWORD, a virtual physical care program to treat back, joint and muscle pain, offered to you at no cost as part of your SmartHealth benefits.

Managing Your Health

Ascension Care Management is your partner in navigating the often-confusing world of healthcare.

In case you missed it..

There are many new features on the site and in your plan. You can find out more about them here, if you missed using them or missed reading about them until now.

SmartHealth Member Newsletter

Make the switch to Ascension Rx The pharmacy benefit coverage is changing for SmartHealth members for specialty and maintenance prescriptions. Switch your specialty and maintenance medications to Ascension Rx today to avoid paying the full cost out of pocket. Continue Reading ›

Our Doctors

Ascension Network (Tier 1) providers are Ascension-employed or contracted providers that have partnered with Ascension to provide high quality healthcare to our members. Members receive the highest level of benefits and the lowest out-of-pocket costs when they choose an Ascension Network provider.

Our Facilities

Ascension Network (Tier 1) facilities are Ascension Ministries or contracted facilities. By visiting a Tier 1 facility, members get the most bang for their buck and receive the highest level of benefits SmartHealth has to offer.

Our Urgent Care and After Hours Care

Need to see a provider after hours? Check out our Ascension Network (Tier 1) urgent care, express care, convenience care or after hour clinics. Using the Urgent Care and After Hours Care section will provide you with the most up-to-date list of available locations near you.