smile direct patient portal

by Wendy Mosciski 8 min read
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How do I contact smile direct club?

Blog & Resources. Why Smile Direct Club. Support. (800) 848-7566. Contact. Press/Investors. FAQs. Locations. SmileShops.

What is Smile generation MyChart?

A patient portal offering secured online access to manage and track your health information. Smile Generation MyChart provides many conveniences such as: If you don’t have a login for Smile Generation MyChart yet, you will receive an email from Smile Generation to activate your MyChart account when you schedule your next appointment with us.

Where can I find orthodontic information online?

Smile Doctors offers an online portal so patients can easily access all their orthodontic information. Click here to log into your account. SAFE AND HEALTHY SMILES REMAIN OUR TOP PRIORITY. LEARN MORE

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Is there a lawsuit against SmileDirectClub?

In 2020, Jennifer Holt v. SmileDirectClub, LLC, an Oklahoma woman, filed a class-action lawsuit against SmileDirectClub, citing alleged TCPA violations. In 2021, a New Jersey suit argued that SmileDirectClub's treatment plans violated the dental board and the Corporate Practice of Dentistry statute.

How do I stop paying for SmileDirectClub?

To cancel your Smile Direct Club membership, return a Smile Kit or cancel an appointment:Call customer service on 0035312844507.Ask to speak with a representative.Provide them with your membership or order details.Request cancellation and a refund where applicable.You will receive a confirmation email.

Is smile direct Worth the money?

Best Company gave the club an overall score of 8.9 out of 10 with nearly 2,800 customer reviews rating the company an overall 4.2 stars out of 5. The BBB has logged more than 2,700 complaints against the company, but it still gives SmileDirectClub an A+ rating.

Is smile direct still in business?

NASHVILLE, Tenn. , April 03, 2020 (GLOBE NEWSWIRE) -- SmileDirectClub , the industry pioneer and first direct-to-consumer medtech platform for teeth straightening, today announced the company will extend its SmileShop closures until at least May 3, 2020.

Can I get my money back from Smile direct?

If you decide SmileDirectClub aligners aren't for you within the first 30 days of use, we'll refund your cost 100%. Even after the first 30 days, you can return your unused aligners for a prorated refund. That's our promise to you.

Can you pay off Smile direct early?

Can I pay off my SmilePay™ early? Yes! Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. Can I use insurance to pay for SmileDirectClub clear aligners?

Why you should not use SmileDirectClub?

Most of the complaints involve customer service issues — such as broken aligners, delivery issues and payment problems — but dozens describe concerns about treatment results: complaints like broken teeth and nerve damage.

Can you drink alcohol with smile direct aligners?

Drinking alcohol with Invisalign or having the occasional glass of soda is fine but only if you've taken your aligners out and rinse your mouth out after. Drinking with Invisalign aligners in your mouth will cause the plastic to stain if you're having things like coffee, red wine or tea.

How long wear retainer after Smile direct?

Retainers are custom-made for your new smile and take 2–3 weeks to get to you. Wear your very first retainer set all the time for 2 weeks, just like you would your aligners.

Is SmileDirectClub owned by Invisalign?

In July 2016, Align Technology purchased a stake in then two-year-old SmileDirectClub. At the time, it was a 17% equity interest in the company. A year later, Align Technology purchased an additional 2%. The two companies also entered a supply agreement in 2016.

Who owns smile direct?

Jordan Katzman and Alex Fenkell are now two of the youngest billionaires in the US. of $6.4 billion made Katzman and Fenkell — each of whom owns close to a quarter of the company's class B shares — billionaires. Read more: Buzzy healthcare startup SmileDirectClub just went public at an $8.9 billion valuation.

Enjoy the Convenience Today

If you don’t have a login for Smile Generation MyChart yet, you will receive an email from Smile Generation to activate your MyChart account when you schedule your next appointment with us.

Watch videos to learn about Smile Generation MyChart

Smile Generation MyChart is accessible via web browsers or the custom mobile app. Want a quick view on how it can save you time at your visits and help you be more informed and involved in your healthcare? Watch the videos to learn more!

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