st thomas medical group patient portal

What are the patient portals at Ascension Saint Thomas Health?

Patient Portals | Ascension Saint Thomas Health offers easy access to login to your My HealthChart and your MyCare site from Saint Thomas Medical Partners. Coronavirus (COVID-19) Vaccine Update | Caution Medicare Scam Coronavirus (COVID-19) Vaccine Update Thank you for trusting us with your care.

Do you offer telehealth at Saint Thomas Medical Group?

DO NOT NEGLECT YOUR HEALTH! WE ARE OPEN AND READY TO SERVE OUR PATIENTS. You Must wear a Face Mask to be seen in our offices. Our Telehealth is easy to use and works with your existing smartphone, tablet or computer. Simply call our offices at Saint Thomas Medical Group to schedule your time.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Can you copy and paste your password on the Portal?

Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.

Where to contact Thomas Health?

You can also contact us at: Thomas Health Medical Records. 4605 MacCorkle Avenue, SW | South Charleston, WV 25309. 304-414-2193 | Thomas.Exchange@ThomasHealth.org.

Can you give your family access to your portal?

Yes, you can give family members, such as parents or healthcare pro xies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member (s).