stjoes patient portal

How do I contact Saint Joseph Health System?

Call our support line 24/7 at 574-203-5097. Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier. The security of your personal information is our top priority. All medical records are protected by federal, state and hospital privacy laws.

How do I access my SJPN medical records?

My care Connection - access your medical records from your Saint Joseph Physician Network (SJPN) provider. Use the buttons below to access your medical records. To access your historical medical records you may need to create an account if you have not done so already.

How do I contact technical support for the patient portal?

Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.

How do I get help logging in to my Patient Portal?

Need help logging in? Call our support line 24/7 at 844-982-4278. Looking for your old patient portal? Access your previous patient portal here. This opens in a new window. Communicate privately and securely with your provider. Schedule your appointments online with your provider.

Log In to MyChart

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Online access

Communicate privately and securely with your provider. Schedule your appointments online with your provider.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

What is My Portal (Patient Portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have My Portal (Patient Portal) account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Who do I contact for help?

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497.

My Hospital Portal

If you’ve been a patient at St. Joseph Health Regional Hospital, St. Joseph Health College Station (after June 15, 2020), St. Joseph Health Madison Hospital, St. Joseph Health Burleson Hospital or St. Joseph Health Grimes Hospital, click here to access your information.

My Physician Office Visit Portal

If you’ve been a patient at a St. Joseph Health Physician’s office, click here to access your information.

My Cardiac Portal

If you’ve been a patient at Cardiovascular Surgery of Brazos Valley, click here to access your information.

My Cancer Center Portal

If you have been a patient of St. Joseph Cancer Center, click here to access your information.

What is the phone number for SJPN?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.

Can I share my medical records with Cerner?

Yes. Under Account Settings , select "change settings with Cerner Health" and select the Health Record tab to add your personal information. This information is for your own reference and will not be part of your hospital medical record. You may share this self-entered information by selecting "Share This Record.".

Can I access my patient record if my last name is verified?

Once your identity is verified, you'll be able to access your patient record.