stjohns patient portal

by Shayna Douglas 6 min read
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How do I sign up for the Ascension St John patient portal?

Ask any Ascension St. John staff in the clinic, hospital, or urgent care to help you sign up for the Ascension St John Patient Portal in person or by phone. To enroll online, click here. To view your Patient Portal health information whenever you like, bookmark or visit www.Ascension.org/StJohnPatientPortal. Who can access your account?

What is the mystjohnshealth portal?

Thank you advance for your interest in St. John’s Riverside Hospital’s MyStJohnsHealth Portal, a web-based patient portal that provides you with secure and convenient access to your health information. Please complete the “Request for Access Form” below and click submit.

Can I use mystjohnshealth to talk to my doctor?

MyStJohnsHealth is not used to communicate medical concerns to your doctor. IF YOU ARE EXPERIENCING AN URGENT MEDICAL PROBLEM, PLEASE CALL 911 OR YOUR PHYSICIAN’S OFFICE IMMEDIATELY. How do I see my test results?

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How to upload a form to a website?

To upload your complete forms: Click on the “Upload” tab. Review the Instructions provided. To the bottom of the page, select the type of document you will be uploading, e.g., Immunization History. Click “Select File” to browse your computer for the document. Upload.

Do you have to log out of the patient portal?

As with any other personal identifying information on the Internet, always log out of the Online Patient Portal and close your internet browser when you are done using the portal to ensure your medical information remains confidential.

How to contact the Health Information Services Department?

If you are sure you have entered all the characters exactly as they appear in the email sent to you but are not able to log on, contact the Health Information Services department at 914.964.4500 or send an E-mail.

When can a parent access a child's medical record?

Per State and Federal guidelines, after the child reaches age 12, parents/guardians will need an additional authorization signed by the child to have access to the child’s medical record information. Once a child turns 18, a parent can only access the child’s medical record information with the child’s authorization.

What is the phone number for the Health Information Management Department?

If you have any questions regarding this process, please call the Health Information Management Department at 914.964.4500 or send an E-mail.

Can a parent access a proxy's records?

In addition to handling your own care, parents and healthcare proxies with authorized consent will appreciate the ability to access the records of those individuals for whom they manage care.

About our patient portals

Ascension St. John Appointment Check in and Bill Pay Portal allows you to easily check in online prior to your appointment by clicking here. Once you create an account, you can also:

Who can access your account?

Rest assured your information will always be kept confidential between you and your Provider. However, you can choose to give another person access to your Ascension St. John Patient Portal account. They will be called your proxy. If you are in person at your clinic, you can fill out the required paperwork to add a proxy.

Having issues with login or site accessibility?

If you have difficulty in the Ascension St. John Patient Portal with logging in, creating your account or navigating the site, help is available 24 hours a day by calling 1-877-621-8014. If your security answer is not working, you have forgotten your answer, or cannot locate your MRN number, contact the PulseLine at 918-744-0123.

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Are You A New student?

Online Form Submission

  • Once you sign on to your online patient portal account,you will be able to upload your health forms. To access your online portal account: 1. Sign in using your St. John's network credentials at signon.stjohns.edu. 1.1. If this is your first time logging in, you will be prompted to set up multifactor authentication. Please view the Student Single S...
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Submission Deadlines

  • Summer and Fall semesters: May 15 Spring semester: December 15 Through the secure and confidential online patient portal, students will be able to: 1. Access and download the health forms required for enrollment 2. Upload completed health forms directly to the online portal 3. Review and print previously submitted health records
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Questions?

  • If you have any questions regarding the University’s immunization requirements, please contact Student Health Services.
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