summit health patient portal

by Manley Emmerich 8 min read

How do I use the patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

Do you have the patient portal?

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

What is our patient portal?

What is a patient portal? A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:

What is a patient portal in healthcare?

Patient portal applications have become an integral part of the digital transformation of healthcare in America, and certain features, like scheduling and bill payment, are a must-have. February 14, 2022 - With the advent of online retail and e-banking ...


Patient Portal

Stay connected through our patient portal. Schedule an appointment, ask a question, access test results, and more!

Pay My Bill

We offer online bill pay so you can easily stay up to date on your account. Find everything you need to know about your bill, including due dates and amounts owed.

Insurance & Pricing

It is especially important to understand your coverage and know the costs you must pay when visiting the doctor, having tests, and undergoing procedures. Coverage will depend on the type of plan you have chosen.

Medical Records

Looking to obtain your medical records? As a Summit Health patient, you can request online or mail in a request form.

How do I sign up for Follow My Health?

If you have your email on file with Summit Healthcare you will receive or have received an email inviting you to join the Follow My Health Portal. Please sign up but DO NOT enter any of your medical history into the portal. Once you check-in for your first appointment, you will be directed to complete your medical history.

Can I still check-in prior to my appointment?

Yes, you will receive a reminder email 48-hours prior to your appointment and 24-hours prior to your visit with your healthcare provider you will receive a text message to complete your online check-in process. Completing these forms in advance will ensure that your visit with your healthcare provider will be as timely and efficient.

Will my medical record from the previous patient portal transfer over to Follow My Health?

No, when you register for the new Follow My Health Portal please be aware that none of your medical history from the previous health portal will be transferred over to the Follow My Health Portal. Rest assured your previous medical visits and your medical records from the former portal are still available to you and your healthcare provider.

Can I still communicate with my provider?

Yes, after your first appointment with your healthcare provider, you will be able to communicate with them through the Follow My Health Patient Portal. However, if you need to communicate with your provider please contact the Patient Experience Center at 928-537-6700.

How can I access my personal health information on my smartphone or tablet?

Summit Healthcare also has the capability and security to allow you to manage your health information through a third-party applications, such as Medlio, MyLinks or another of your choice that meets the technical specifications.

MyWellSpan has replaced MySummit

On October 23, 2020 a new patient portal was introduced by WellSpan Health for our patients in Franklin and Cumberland counties. The MySummit portals will continue to be accessible until July 1, 2021 for past information.

Access Historical MySummit Patient Portals (available until July 1, 2021)

Do NOT send messages or prescription renewals from MySummit. Messages and refill requests are not delivered or monitored.