triwest patient portal

How does TriWest work with the VA?

In addition, there are times when VA turns to medical professionals in the community and asks them to serve, too, and help access to Veteran care. This is where TriWest comes in. Leveraging the provider network that TriWest has built, VA can call on TriWest to help coordinate Veteran care from a health care provider in the community.

How does TriWest ensure that veterans’ medical records remain updated?

Additionally, our health care providers make certain that Veterans’ VA medical records remain updated by returning information about Veteran care and treatment to VA. Veteran eligibility is determined by VA. Veterans will be informed of their eligibility by their local VA medical facility and/or if they’ve received a call or a letter from TriWest.

How do I upgrade my Tricare Patient Portal account?

Visit the My Access Center to upgrade your account. The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics. When you register on the TOL Patient Portal, you can:

Why TriWest Healthcare Alliance?

TriWest Healthcare Alliance was formed in 1996 as the only company of its kind, with one sole purpose that continues today – serving the health care needs of the military and Veteran communities. Read more... Since 1996, TriWest Healthcare Alliance has been On a Mission to Serve® our nation’s Veteran and military communities.

Are TRICARE and TriWest the same?

TriWest Healthcare Alliance was founded in 1996 to provide active duty Service members, retirees, and their families access to quality health care under the Department of Defense TRICARE program.

How do I verify my TriWest coverage?

Verify the card bearer's TRICARE eligibility online at www.tricare-west.com or by calling the Health Net Federal Services, LLC (HNFS) interactive voice response (IVR) system at 1-844-866-WEST (1-844-866-9378).

What is DS Log In for TRICARE?

The DS Logon user ID and password ensures your personal and health information is secure while allowing you the convenience of online access to your health information and self-service tools. To sign up* for a DS Logon account, visit the DS Logon Help Center. TRICARE does not manage the DS Logon program.

Does TriWest have a provider portal?

TriWest has selected Availity as its preferred provider portal as a way to help providers access secure information and submit transactions online.

Is your military ID your insurance card?

The military ID card doubles as a health insurance card. On the back is the Tricare beneficiary's benefits number and confirmation that the holder has access to military treatment facilities and civilian health care if the word "YES" appears under both the words "Medical" and "Civilian."

What is TriWest ID number?

99726TRICARE West Region Payer ID: 99726.

How do I access my DS login?

STEP 1 - Visit the eBenefits Web site at www.ebenefits.va.gov and Click REGISTER to access the DS Logon Account Registration Wizard, Next, Click Begin. STEP 2 - If you have a DoD Common Access Card (CAC) and a smart card reader Click YES to receive your eBenefits premium account (DS Logon) instantly.

How do I find my DS login?

To retrieve your DS Logon Premium account username, you will first need to prove your identity at the DS Access Center web site. You will be asked to answer the security questions that you previously set up. To access this service, go to https://www.dmdc.osd.mil/identitymanagement/retrieveusername.do?execution=e2s1.

How do I activate my DS Logon?

Go to the DS Logon self-service website and click on the More DS Logon Options button. From the choices that appear, select Need a DS Logon? You'll be asked to choose how you want to register: If you have a Common Access Card (CAC) with accessible card reader, select this option.

Does VA still use TriWest?

TriWest has been serving eligible VA patients with care in the community since 2013.

How do I get TriWest authorization?

With appointment confirmation, TriWest's systems generate an authorization letter with details on the approved episode of care. The authorization letter is mailed or faxed. For more information visit the TriWest Payer Space on Availity at www.availity.com.

Is Health Net and TRICARE the same?

Health Net Federal Services' History as a TRICARE Contractor and the History of TRICARE. Health Net Federal Services, LLC (HNFS) is proud to be the longest serving managed care support contractor, partnering with the Department of Defense for over 30 years.

Veteran Services

Information for Veterans on access to care in VA’s Community Care Network Region 4.

Provider Services

Information for providers on filing claims and navigating VA’s Community Care Network.

Welcome from TriWest Healthcare Alliance

TriWest is On a Mission to Serve ® our nation’s Veterans and military community in partnership with the Department of Veterans Affairs (VA) in administering the Community Care programs. It is our privilege to work alongside VA as we provide Veterans with access to high-quality health care through our network of community providers.

Proudly Caring for Our Nation's Heroes

Department of Veterans Affairs (VA) Community Care Providers: Thank you for caring for our nation’s Veterans.

Community Care Network Resources

Access TriWest’s Payer Space on Availity for secure transactions, CCN quick reference guides, the Provider Handbook, and live or on-demand training.

TriWest Serves Community Care Network Regions 4 and 5

VA purchases care in the community to ensure Veterans receive the health care services they need. The new consolidated approach to purchasing this care is through the Community Care Network, or CCN.

What is TriWest Healthcare Alliance?

TriWest Healthcare Alliance (TriWest) is honored and humbled to serve as a third party administrator for the Department of Veterans Affairs (VA) Community Care programs to provide quality and timely health care to our nation’s Veterans. Tens-of-thousands of VA employees deliver care to millions of Veterans through VA’s network of medical facilities.

Does TriWest have a VA network?

Leveraging the provider network that TriWest has built, VA can call on TriWest to help coordinate Veteran care from a health care provider in the community. Every one of the 700,000 health care professionals in the TriWest network has to meet VA-required quality standards to ensure that Veterans always receive the highest quality care. Additionally, our health care providers make certain that Veterans’ VA medical records remain updated by returning information about Veteran care and treatment to VA.

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.