You also may be able to view:
What is a patient portal? A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:
The Global Patient Portal Market to reach US$ 6546.8 Million by 2027, exhibiting at a CAGR of 14.40% during 2022-2027. Patient portal refers to online applications and websites that provide healthcare assistance to patients.
This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.
If you plan to visit UHS in person, or if you recently visited: Follow instructions printed for you at check-out. Create your account within 30 days after receiving instructions.
Get your medical record number (MRN) and activation code by calling the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm). Then create your account at MyUofMHealth.org by clicking the blue "Sign Up Now" button.
MyChart is a new patient portal that keeps all of your health information together in one place. Bill Pay and CareLink Re-Enrollment will continue to serve you.
View health information, request an appointment, message your provider, pay your bill, and more.
In order for our portal to acknowledge your account, three requirements (entries) must be made:
Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.
It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.
A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.
Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.
The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:
Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.
Read our MyChart Frequently Asked Questions on topics about enrollment, after enrollment, your health record, MyChart for families and technical issues.
Securely access your health information from your mobile device by downloading the MyChart mobile app. With the mobile app, you can conveniently manage care for yourself and your family members from anywhere.
For Primary Care and Urgent Care, please call (617) 495-5711 for assistance and scheduling. Please do not walk into HUHS unless you have been instructed to do so. As always, if you are experiencing a medical emergency please continue to call 911 or go to your closest Emergency Department.
As of January 2018, HUHS will be participating in the Massachusetts Immunization Information System (MIIS). This state-regulated program provides for centralized record-keeping of all of your immunization records for you and your healthcare provider in a secure, safe, and confidential site.