updox patient portal

What is the updox portal?

Updox is a secure, password-protected portal that enables patients to access their medical records anytime and anywhere they have internet access. If you are an existing patient not currently enrolled in the patient portal and would like to be added, please contact our office.

What do patients use updox for?

Today, 78% of our patients use their portal to view results, schedule appointments, update their demographics and pay their bills. Because of the services that Updox provides, our staff makes 50 fewer phone calls each day.

What do you like most about updox?

We can send a document to a chart, file it and route it to other departments. We can fax to multiple outside offices and file the document in the chart—all at the same time.” “We appreciate the ability to automate tasks with Updox. We can send messages to specific patients, certain groups or the entire patient base in just a few clicks.

How do I contact updox customer support?

Updox is always here to help. Feel free to utilize our live chat (link below), product guides and training videos that can all be found on our Community page. Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. During these hours, reach us by clicking the chat button in the bottom right corner.

What is Updox patient portal?

The Updox Patient Portal helps them spend less time leaving messages, waiting for a call back, or trying to schedule office visits.

What is Updox com?

The Updox Communication Platform helps you deliver the best virtual and in-person care so you can focus on what matters most—your patients. Updox works seamlessly with most EMRs, and is the only place to manage all your work and communications to ensure safe and efficient care.

Is there an Updox app?

About this Web App This web app provides the most common subset of Updox capabilities in a format designed for phones, tablets, etc. Consider adding this web app to your home screen in order to have quick access and remove the address bar at the top of the screen.

How much does Updox cost?

Updox Telehealth is $80 per provider per month, which includes Video Chat and Two-way Secure Texting. Get started as a month-to-month service with no contract or long-term commitment.

What is Updox telehealth?

Updox is a healthcare communication platform for out-of-hospital healthcare providers that offers HIPAA-compliant telehealth, fax, texting, forms, and reminders, as well as other communication all within one space.

How do I download from Updox?

To install Updox Central:Choose one computer to host Updox Central.Go to that computer, open the web browser, then download the installer (or copy this link into the browser https://myupdox.com/central/setup.exe then press enter).More items...

Is Updox email HIPAA compliant?

Their platform provides secure channels to communicate with patients either through video chat, sms texting, and even fax. Updox has taken HIPAA compliance very seriously as their business entirely depends on HIPAA compliant channels for their clients to communicate through.

How do I fax from Updox?

Drag and Drop an ItemDrag and Drop an Item.Choose an item on your desktop.Drag the item from your desktop and drop it into your Updox inbox.Once complete, click the “x” at the top of the complete box.Click the Inbox icon to refresh your inbox.Sending a Fax.

Contact Customer Support

Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. During these hours, reach us by clicking the chat button in the bottom right corner. If you would like to submit a support request outside of these hours, please complete the following information:

Contact Business Partner Support

Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time. An email to the address below will open a case and send an automated response with the case number for further communication with the analyst.

Check for current system updates or issues

Need to install Updox “Print to Fax”? Click Here (Requires Windows 8+)