valley medical group patient portal

What is the purpose of the patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

What is the value of a patient portal?

Portals can yield actual value for providers by boosting clinical and financial outcomes. They have the potential to drive patient engagement, patient satisfaction, loyalty, retention, and health outcomes. This is how it can be done.

Do you have a patient portal?

Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here.

How to access the MyHealth patient portal?

The myHealth patient portal is an important tool in managing your care or a loved one’s care. The portal gives you 24/7 access to pertinent information regarding your care versus waiting and calling the clinic or medical records. You can now access the myHealth patient portal using your smartphone or other mobile device (search for “MHealth ...

What is Valley Medical Group's Patient and Family Advisory Council?

This is a group of concerned patients and their supporters who will meet quarterly to provide us with ideas, advice, and feedback about the care we provide. It is our hope that with your involvement and engagement, we can make the experience of getting care at VMG easier, safer, and more useful for you and those you love. If you are interested in serving, please click on the Patient and Family Advisory Council tab in the purple banner on the top of our web page vmgma.com or email pfac@vmgma.com.

What level is Valley Medical Group?

Valley Medical Group (VMG) has been certified by the National Committee for Quality Assurance as a Level III Patient - Centered Medical Home.

What is primary care at VMG?

At VMG, you select a primary care practitioner as your first stop for any preventative or acute care. Your primary care practitioner will, over time, get to know you and your family, your preferences and values for medical care, and be in the best position to provide education, support, encouragement, and care whenever necessary.

When will masks be required at Valley Medical Group?

Masks/face coverings will continue to be required for both vaccinated and unvaccinated individuals at all times at Valley Medical Group effective May 29,th in accordance with the order by the Governor of the Commonwealth of Massachusetts.

When will Valley Medical Group lab results be released?

Finally, as of October 1, 2021, all laboratory and pathology results performed at Valley Medical Group laboratories will be made available to you on the portal at the same time they are released to your provider. We think this information belongs to you and expect this will improve how quickly you get your results, and will serve as a safeguard to be sure you know what is going on with your health.

Is Valley Medical Group a Level 3 hospital?

Valley Medical Group (VMG) has been certified by the National Committee for Quality Assurance as a Level III Patient - Centered Medical Home. What does this mean to you, our patient?

Is Valley Medical Group racially responsive?

Valley Medical Group, for its part, has committed to a Climate Survey and Interrupting Racism trainings for our whole staff to root racism out of public health and provide culturally sensitive and proactive, racially responsive care to all our patients.

Getting Care at Valley?

Find the information you need to prepare for a hospital stay or outpatient service.

Enhancing Your Experience

Learn about these special services for our patients, family members and guests.

CONTACT US

Valley Medical Group can be contacted through each of our offices listed below. To request an appointment

AMHERST MEDICAL CENTER

Urgent care provided at Northampton Health Center on Saturday and Sunday.

APPOINTMENTS

To schedule an appointment at Valley Medical Group, simply call the main telephone number or the direct telephone number for the location and department you want to visit.

PRESCRIPTIONS, REFERRALS & EMERGENCIES

If you need to have your prescriptions renewed, please allow 24 hours of notice and call the main number at your nearest office location.