villages patient portal

How to access patient portal?

Access Patient Portal. Click Settings > Patient Portal . The Patient Portal Dashboard page launches in a web browser. An alternate way to access the Patient Portal is to: Open a web browser and type portal.kareo.com in the address bar. Click For Doctors on the bottom. The Patient Portal landing page opens. Click Sign in on the upper right.

What can I do on the patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

What is the value of a patient portal?

Portals can yield actual value for providers by boosting clinical and financial outcomes. They have the potential to drive patient engagement, patient satisfaction, loyalty, retention, and health outcomes. This is how it can be done.

How to register for new patient portal?

These include:

• Instructing your staff to direct new patients to the portal. ...
• Provide written instructions for how to use the portal both in your office and on your website.
• Set up email automation to prompt patients to register for the patient portal and complete their registration before they arrive for their appointment.

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How do I access the patient portal?

You can access the patient portal in two ways. You may go to health.healow.com/villagehealth to use the browser version. Alternatively, you may download the Healow app on your smart device and use the following practice code to get started: GJIIAD

What if I have not received my username or password?

Please allow up to 24 hours to receive your email. If you have still not received an email after 24 hours, please call our office at (972) 599-9600.

How do I obtain a username and password?

If you are an existing patient and have an email address on file, you should have received an email with a link to the portal, a username (email address on file) and a password. Check your spam folder. If you did not receive an email, call our office at (972) 599-9600.

How do I change my username?

The username is your current email address. Confirm the correct email address is on file and confirm your identity. If you have questions, call our office at (972) 599-9600.

How do I change my password?

Sign onto the Portal with your existing password, then click the Reset Password option under My Account.

How can I update my address or phone number?

Sign onto the Portal, then click the Personal Information option under My Account.

How can I update my emergency contacts or pharmacy?

Sign onto the Portal, then click the Additional Information option under My Account.